Retail Team Leader — Sportsbook & Customer Experience in Pontefract
Retail Team Leader — Sportsbook & Customer Experience

Retail Team Leader — Sportsbook & Customer Experience in Pontefract

Pontefract Full-Time 28800 - 43200 £ / year (est.) No home office possible
B

At a Glance

  • Tasks: Lead a team to deliver top-notch customer service and manage daily operations.
  • Company: Exciting retail betting company with a focus on customer experience.
  • Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
  • Why this job: Join a dynamic team and make a real difference in customer satisfaction.
  • Qualifications: Strong leadership and communication skills; previous supervisory experience is a plus.
  • Other info: Fast-paced environment with great potential for personal growth.

The predicted salary is between 28800 - 43200 £ per year.

A retail betting company is seeking an Assistant Manager in Pontefract. This role involves supporting the Shop Manager in operational tasks and leading the team to deliver excellent customer service. You will manage cash procedures, ensure adherence to operational guidelines, and promote a positive shopping environment.

Candidates should possess strong leadership qualities, communication skills, and a customer-centric approach, with previous supervisory experience preferred.

Retail Team Leader — Sportsbook & Customer Experience in Pontefract employer: Boylesports

Join a dynamic retail betting company in Pontefract, where we prioritise a vibrant work culture and exceptional customer service. As a Retail Team Leader, you will benefit from comprehensive training and development opportunities, fostering your growth within the industry while enjoying a supportive team environment that values your contributions. With competitive benefits and a focus on employee well-being, this is an excellent opportunity for those seeking a rewarding career in retail management.
B

Contact Detail:

Boylesports Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Team Leader — Sportsbook & Customer Experience in Pontefract

Tip Number 1

Network like a pro! Reach out to your connections in the retail and betting industry. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for the interview by practising common questions related to leadership and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.

Tip Number 3

Showcase your passion for customer experience during interviews. Share specific examples of how you've gone above and beyond for customers in previous roles—this will set you apart from other candidates.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always looking for enthusiastic team leaders who can drive our customer experience forward.

We think you need these skills to ace Retail Team Leader — Sportsbook & Customer Experience in Pontefract

Leadership Skills
Customer Service Skills
Communication Skills
Operational Management
Cash Handling Procedures
Team Management
Problem-Solving Skills
Supervisory Experience
Attention to Detail
Positive Attitude
Customer-Centric Approach

Some tips for your application 🫡

Show Off Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've successfully led teams in the past and how you can bring that energy to our retail environment.

Customer-Centric Approach is Key: Since this role is all about delivering excellent customer service, share specific examples of how you've gone above and beyond for customers. We love to see a genuine passion for creating positive shopping experiences!

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences without unnecessary fluff.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Boylesports

Know the Company Inside Out

Before your interview, make sure you research the retail betting company thoroughly. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Showcase Your Leadership Skills

As a Retail Team Leader, you'll need to demonstrate strong leadership qualities. Prepare examples from your previous experience where you've successfully led a team or handled challenging situations. Be ready to discuss how you motivate others and ensure excellent customer service.

Master the Customer-Centric Approach

Since this role focuses on customer experience, think of specific instances where you've gone above and beyond for customers. Highlight your ability to create a positive shopping environment and how you handle customer feedback or complaints.

Prepare for Operational Questions

Expect questions related to cash procedures and operational guidelines. Brush up on your knowledge of these areas and be prepared to discuss how you would ensure compliance and efficiency in the shop. Showing that you can manage these tasks effectively will set you apart.

Retail Team Leader — Sportsbook & Customer Experience in Pontefract
Boylesports
Location: Pontefract

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

B
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>