Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch customer service and assist in running the shop smoothly.
- Company: Join BoyleSports, a leading name in the sports betting industry.
- Benefits: Flexible hours, full training provided, and opportunities for career growth.
- Why this job: Be part of an exciting team and engage with sports enthusiasts daily.
- Qualifications: Customer service skills and a passion for sports are essential.
- Other info: Dynamic retail environment with a focus on teamwork and personal development.
The predicted salary is between 20000 - 25000 £ per year.
You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop.
Key Responsibilities
- Assist the Shop Manager and Assistant Manager with the day to day running of the shop.
- Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for:
- Opening and closing the shop
- Managing and guiding the shop team
- Cash management procedures
Knowledge, Skills and Experience
Essential Skills and Experience
- Customer service focused
- Operate with trust and integrity
- Flexibility as business operates 7 days a week
- Be adaptable to shop environment
- Great attention to detail and strong numeracy skills
- An enthusiastic people person who can work on own initiative and as part of a team
- A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers.
- Ambitious and driven to progress within the company
- To promote the company brand and be results focused
- Excellent communication skills
- Problem solve and think creatively
- Be organised, reliable and dependable
- A proven good cash handing approach
Desirable Skills and Experience
- Industry/Retail experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related.
BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
Sports Betting Customer Service Associate in Omagh employer: Boylesports
Contact Detail:
Boylesports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sports Betting Customer Service Associate in Omagh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on BoyleSports. Understand their values, services, and what makes them stand out in the sports betting industry. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing an outstanding customer experience, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show your passion for sports! Whether it's football, horse racing, or any other sport, let your enthusiasm shine through. Talk about your favourite teams or events and how they relate to the job. This can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows your eagerness to join the team.
We think you need these skills to ace Sports Betting Customer Service Associate in Omagh
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your friendly and helpful approach.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand our values and can demonstrate how they fit into our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Boylesports
✨Know Your Stuff
Familiarise yourself with the basics of sports betting and the specific offerings of the company. Being able to discuss different types of bets and how they work will show your enthusiasm and knowledge, which is key for a customer service role.
✨Showcase Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone or resolved a tricky situation. This will demonstrate your ability to connect with customers and handle pressure.
✨Dress the Part
Even though it’s a retail environment, first impressions matter! Dress smartly and appropriately for the interview. It shows that you respect the opportunity and are serious about the role.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.