At a Glance
- Tasks: Lead a dynamic team in delivering top-notch customer service and managing shop operations.
- Company: Join BoyleSports, Ireland's largest independent bookmaker with a vibrant culture.
- Benefits: Competitive salary, career progression, and a fun work environment.
- Other info: Flexible hours and opportunities for personal growth in a fast-paced setting.
- Why this job: Be part of an exciting industry and make a real impact on customer experiences.
- Qualifications: 3+ years in retail management, preferably in the betting industry.
The predicted salary is between 30000 - 40000 £ per year.
Who are we? BoyleSports are Ireland's largest independent bookmaker. Founded in 1989 by John Boyle, the business has grown to over 370 shops in Ireland and the UK, coupled now with a comprehensive online portfolio for betting and gaming.
Our Managers provide, manage and sustain the front-line service to customers that will enhance the Company’s competitive position as “The best service and standards provider in the Industry.” We do this by sticking to our Company Values:
- Make Personal Connections: Extending the personal touch from in-store to online, personalisation of the product experience, personal, friendly attitude among colleagues and customers, understanding the priorities of your customers.
- Stay Dynamic: A dynamic industry requires a dynamic approach to ideas. Support constant change, activity and progression. Be positive in attitude & full of energy & new ideas. Be quick to lead, quick to react, quick to respond. Growth in industry, adaptability, growing and developing team.
- Be Fearless: Monitor, anticipate and respond to competitor activity as and where necessary. Identify business opportunities in the locality when applicable, using the involvement of the whole shop team. Instil a fearlessness / self-confidence in ourselves. Be risk takers & key contributors. Don’t fear failure - just fail fast and move on. Be confident in what we have achieved & what we will achieve.
- Strive for Excellence: Strive for excellence in all we do. Look to do the basics brilliantly. Create a positive work environment. Develop and assess staff to maximise their potential. Assure that “It will do” is not good enough.
Who are you?
- Excellent communicator - solving complex issues and communicating these in simple terms to both staff and customers alike.
- Quick Thinking – Fast to respond in an ever-changing environment, bringing new ideas and methods forward.
- Natural leader – who encourages an open and positive work environment, whilst inspiring and motivating teams to “Strive for Excellence.”
- Ambitious - desire to upskill and progress within the company.
- Confident – Ability to confidently lead a team and inspire others.
Minimum Requirements:
- Minimum 3 years Retail Manager/Assistant Manager/Supervisor experience.
- Betting Industry Experience Essential.
- Flexibility to work in a multi-site environment, in a business which spans 7 days and trades from 7.00am to 10:00pm daily. (Hours vary from store to store).
Betting Shop Manager - Gloucester employer: Boylesports
At BoyleSports, we pride ourselves on being more than just a workplace; we are a community that values personal connections and dynamic growth. As a Betting Shop Manager in Gloucester, you will enjoy a supportive work culture that encourages innovation and excellence, alongside opportunities for professional development within Ireland's largest independent bookmaker. With a focus on creating a positive environment and empowering our teams, BoyleSports offers a unique chance to thrive in a fast-paced industry while making meaningful contributions to our customers' experiences.
