Retail Assistant Manager: Lead Shop & Customer Experience in Cardiff
Retail Assistant Manager: Lead Shop & Customer Experience

Retail Assistant Manager: Lead Shop & Customer Experience in Cardiff

Cardiff Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead shop operations and inspire your team to deliver exceptional customer service.
  • Company: A leading betting company in Cardiff with a focus on sports and customer experience.
  • Benefits: Opportunities for growth, competitive pay, and a dynamic work environment.
  • Why this job: Join a passionate team and make a real impact in the sports betting industry.
  • Qualifications: Strong leadership skills and a love for sports are essential.

The predicted salary is between 28800 - 43200 Β£ per year.

A leading betting company in Cardiff is looking for an Assistant Manager to oversee shop operations in the absence of the Shop Manager. The ideal candidate will support the daily management of the shop, ensure high standards, and deliver outstanding customer service.

You will lead and inspire the team, manage operational procedures, and drive performance to enhance the customer experience. If you have strong leadership abilities and a passion for sports, this role offers opportunities for growth within the organization.

Retail Assistant Manager: Lead Shop & Customer Experience in Cardiff employer: Boylesports

As a leading betting company in Cardiff, we pride ourselves on fostering a dynamic work environment that champions teamwork and exceptional customer service. Our employees benefit from comprehensive training programmes, opportunities for career advancement, and a vibrant culture that celebrates sports and community engagement. Join us to be part of a forward-thinking organisation where your contributions are valued and rewarded.
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Contact Detail:

Boylesports Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Retail Assistant Manager: Lead Shop & Customer Experience in Cardiff

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those already working in retail management. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Show off your leadership skills! During interviews, share specific examples of how you've inspired and managed teams in the past. We want to see how you can bring that energy to enhance customer experience.

✨Tip Number 3

Research the company culture! Understanding the values and mission of the betting company will help you tailor your approach. It shows you're genuinely interested and ready to contribute to their success.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Retail Assistant Manager: Lead Shop & Customer Experience in Cardiff

Leadership Skills
Customer Service
Team Management
Operational Procedures
Performance Management
Communication Skills
Problem-Solving Skills
Passion for Sports

Some tips for your application 🫑

Show Your Leadership Skills: Make sure to highlight any previous experience where you've led a team or managed operations. We want to see how you can inspire and motivate others, so share specific examples that demonstrate your leadership abilities.

Emphasise Customer Service Experience: Since this role is all about enhancing the customer experience, don’t forget to mention your background in delivering outstanding service. We love candidates who can show they understand what makes customers happy!

Tailor Your Application: Take a moment to customise your application for this specific role. We appreciate when applicants take the time to align their skills and experiences with what we’re looking for in an Assistant Manager. It shows us you’re genuinely interested!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Boylesports

✨Know the Company Inside Out

Before your interview, make sure you research the betting company thoroughly. Understand their values, mission, and what sets them apart in the industry. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.

✨Showcase Your Leadership Skills

As an Assistant Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Highlight how you can inspire and motivate others to achieve high standards.

✨Emphasise Customer Experience

Since the role focuses on enhancing customer experience, think of specific strategies you've implemented in previous roles to improve service. Be ready to discuss how you would handle difficult customer situations and ensure a positive shopping environment.

✨Prepare Questions for Them

Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the shop's current challenges, team dynamics, or opportunities for growth within the company. This shows your enthusiasm and helps you assess if the role is right for you.

Retail Assistant Manager: Lead Shop & Customer Experience in Cardiff
Boylesports
Location: Cardiff

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