At a Glance
- Tasks: Lead a dynamic team in delivering top-notch customer service and managing daily operations.
- Company: Join BoyleSports, Ireland's largest independent bookmaker with over 370 shops across Ireland and the UK.
- Benefits: Enjoy a vibrant work culture, opportunities for growth, and a chance to make personal connections.
- Why this job: Be part of an exciting industry, where your ideas matter and you can truly make an impact.
- Qualifications: Must have 3+ years in retail management and experience in the betting industry.
- Other info: Flexibility required for multi-site work; hours vary from store to store.
The predicted salary is between 30000 - 42000 £ per year.
Who are we?
BoyleSports are Ireland\’s largest independent bookmaker. Founded in 1989 by John Boyle, the business has grown to over 370 shops in Ireland and the UK, coupled now with a comprehensive online portfolio for betting and gaming
Job Title: Betting Shop Manager
Reporting to: Regional Manager
Location: Derby City Centre
Our Managers provide, manage and sustain the front-line service to customers that will enhance the Company’s competitive position as “The best service and standards provider in the Industry.” We do this by sticking to our Company Values:
Make Personal Connections:
- Extending the personal touch from in-store to online
- Personalisation of the product experience
- Personal, friendly attitude among colleagues and customers
- Understanding the priorities of your customers
Stay Dynamic:
- A dynamic industry requires a dynamic approach to ideas.
- Support constant change, activity and progression
- Be positive in attitude & full of energy & new ideas
- Be quick to lead, quick to react, quick to respond
- Growth in industry, adaptability, growing and developing team
Be Fearless:
- Monitor, anticipate and respond to competitor activity as and where necessary
- Identify business opportunities in the locality when applicable, using the involvement of the whole shop team
- Instil a fearlessness / self confidence in ourselves
- Be risk takers & key contributors
- Don’t fear failure – just fail fast and move on
- Be confident in what we have achieved & what we will achieve
Strive for Excellence:
- Strive for excellence in all we do
- Look to do the basics brilliantly
- Create a positive work environment
- Develop and assess staff to maximise their potential
- Assure that “It will do” is not good enough
Who are you?
- Excellent communicator – solving complex issues and communicating these in simple terms to both staff and customers alike.
- Quick Thinking – Fast to respond in an ever-changing environment, bringing new ideas and methods forward
- Natural leader – who encourages and open and positive work environment, whilst inspiring and motivating teams to “Strive for Excellence”
- Ambitious – desire to upskill and progress within the company
- Confident – Ability to confidently lead a team and inspire others
Minimum Requirements
- Minimum 3 years Retail Manager/Assistant Manager/Supervisor experience
- Betting Industry Experience Essential
- Flexibility to work in a multi-site environment, in a business which spans 7 days and trades from 7.00am to 10:00pm daily. (Hours vary from store to store)
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Betting Shop Manager - Derby City Centre Retail · Derby employer: Boylesports
Contact Detail:
Boylesports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Betting Shop Manager - Derby City Centre Retail · Derby
✨Tip Number 1
Familiarise yourself with BoyleSports' company values and culture. Understanding their emphasis on personal connections and striving for excellence will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight instances where you inspired your team to achieve goals or adapt to changes in a dynamic environment.
✨Tip Number 3
Research the local betting market in Derby City Centre. Being knowledgeable about competitors and potential business opportunities will demonstrate your proactive approach and readiness to contribute to BoyleSports' success.
✨Tip Number 4
Prepare to discuss your experience in the betting industry specifically. Be ready to share insights on customer service, managing retail operations, and how you've handled challenges in previous roles to show you're the right fit for this position.
We think you need these skills to ace Betting Shop Manager - Derby City Centre Retail · Derby
Some tips for your application 🫡
Understand the Company Values: Familiarise yourself with BoyleSports' core values: making personal connections, staying dynamic, being fearless, and striving for excellence. Reflect these values in your application to show you align with their culture.
Highlight Relevant Experience: Emphasise your retail management experience, particularly in the betting industry. Provide specific examples of how you've led teams, improved customer service, or adapted to changes in a fast-paced environment.
Showcase Leadership Skills: Demonstrate your natural leadership abilities in your application. Discuss how you've motivated teams, created a positive work environment, and inspired others to achieve excellence.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the job description. Use keywords from the listing, such as 'quick thinking', 'ambitious', and 'confident', to ensure your application stands out.
How to prepare for a job interview at Boylesports
✨Show Your Passion for the Betting Industry
Make sure to express your enthusiasm for the betting industry during the interview. Share any relevant experiences or insights you have, and demonstrate your understanding of current trends and challenges in the market.
✨Emphasise Your Leadership Skills
As a Betting Shop Manager, you'll need to lead a team effectively. Be prepared to discuss your leadership style and provide examples of how you've motivated and inspired teams in previous roles. Highlight any specific achievements that showcase your ability to drive excellence.
✨Demonstrate Quick Thinking and Adaptability
The betting industry is fast-paced and ever-changing. Prepare to discuss situations where you've had to think on your feet and adapt quickly to new challenges. This will show your potential employer that you're ready to handle the dynamic nature of the role.
✨Connect Personally with the Interviewers
Remember to make personal connections during the interview. Use friendly body language, maintain eye contact, and engage in conversation. This aligns with the company's values and shows that you can create a welcoming atmosphere for both customers and colleagues.