At a Glance
- Tasks: Lead a dynamic team in delivering top-notch customer service and managing daily operations.
- Company: Join BoyleSports, Ireland's largest independent bookmaker with over 370 shops across the UK and Ireland.
- Benefits: Enjoy a vibrant work culture, opportunities for growth, and a chance to make an impact.
- Why this job: Be part of a fast-paced industry where your ideas matter and excellence is the goal.
- Qualifications: 3+ years in retail management; betting industry experience is essential.
- Other info: Flexible hours across multiple sites; perfect for those who thrive in a dynamic environment.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Betting Shop Manager – Derby City Centre
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Betting Shop Manager – Derby City Centre
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Who are we?
BoyleSports are Ireland\’s largest independent bookmaker. Founded in 1989 by John Boyle, the business has grown to over 370 shops in Ireland and the UK, coupled now with a comprehensive online portfolio for betting and gaming
Who are we?
BoyleSports are Ireland\’s largest independent bookmaker. Founded in 1989 by John Boyle, the business has grown to over 370 shops in Ireland and the UK, coupled now with a comprehensive online portfolio for betting and gaming
Job Title: Betting Shop Manager
Reporting to: Regional Manager
Location: Derby City Centre
Make Personal Connections
Our Managers provide, manage and sustain the front-line service to customers that will enhance the Company’s competitive position as “The best service and standards provider in the Industry.” We do this by sticking to our Company Values:
- Extending the personal touch from in-store to online
- Personalisation of the product experience
- Personal, friendly attitude among colleagues and customers
- Understanding the priorities of your customers
Stay Dynamic
- A dynamic industry requires a dynamic approach to ideas.
- Support constant change, activity and progression
- Be positive in attitude & full of energy & new ideas
- Be quick to lead, quick to react, quick to respond
- Growth in industry, adaptability, growing and developing team
Be Fearless
- Monitor, anticipate and respond to competitor activity as and where necessary
- Identify business opportunities in the locality when applicable, using the involvement of the whole shop team
- Instil a fearlessness / self confidence in ourselves
- Be risk takers & key contributors
- Don’t fear failure – just fail fast and move on
- Be confident in what we have achieved & what we will achieve
Strive For Excellence
- Strive for excellence in all we do
- Look to do the basics brilliantly
- Create a positive work environment
- Develop and assess staff to maximise their potential
- Assure that “It will do” is not good enough
Who are you?
- Excellent communicator – solving complex issues and communicating these in simple terms to both staff and customers alike.
- Quick Thinking – Fast to respond in an ever-changing environment, bringing new ideas and methods forward
- Natural leader – who encourages and open and positive work environment, whilst inspiring and motivating teams to “Strive for Excellence”
- Ambitious – desire to upskill and progress within the company
- Confident – Ability to confidently lead a team and inspire others
Minimum Requirements
- Minimum 3 years Retail Manager/Assistant Manager/Supervisor experience
- Betting Industry Experience Essential
- Flexibility to work in a multi-site environment, in a business which spans 7 days and trades from 7.00am to 10:00pm daily. (Hours vary from store to store)
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Industries
Gambling Facilities and Casinos
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Betting Shop Manager - Derby City Centre employer: Boylesports
Contact Detail:
Boylesports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Betting Shop Manager - Derby City Centre
✨Tip Number 1
Familiarise yourself with BoyleSports' company values and culture. Understanding their commitment to personalisation and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in dynamic environments. Highlighting your ability to inspire and motivate others will resonate well with the hiring managers.
✨Tip Number 3
Research the local betting market in Derby City Centre. Being knowledgeable about competitors and potential business opportunities will demonstrate your proactive attitude and readiness to contribute to BoyleSports' growth.
✨Tip Number 4
Prepare to discuss how you handle change and adapt to new challenges. Sharing specific instances where you've successfully navigated shifts in the retail environment will show that you're a quick thinker, which is essential for this role.
We think you need these skills to ace Betting Shop Manager - Derby City Centre
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Betting Shop Manager position. Tailor your application to highlight relevant experience in retail management and the betting industry.
Craft a Strong CV: Your CV should clearly outline your managerial experience, particularly in retail or the betting sector. Emphasise your leadership skills, ability to adapt, and any achievements that demonstrate your capability to drive excellence in service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your communication skills, quick thinking, and how you embody the values of BoyleSports. Use specific examples to illustrate your points.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Boylesports
✨Show Your Passion for Customer Service
As a Betting Shop Manager, you'll need to demonstrate your commitment to providing excellent customer service. Share examples of how you've gone above and beyond for customers in previous roles, and highlight your understanding of the importance of personal connections in the betting industry.
✨Be Prepared to Discuss Industry Trends
Stay updated on the latest trends in the betting industry, including competitor activities and market changes. Be ready to discuss how you would adapt to these changes and implement new ideas to keep the shop competitive.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams and fostering a positive work environment. Prepare to share specific examples of how you've motivated staff, resolved conflicts, and encouraged professional development among your team members.
✨Emphasise Your Quick Thinking Abilities
In a dynamic environment like a betting shop, quick thinking is crucial. Be prepared to discuss situations where you've had to make fast decisions or adapt to unexpected challenges, showcasing your ability to remain calm and effective under pressure.