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- Tasks: Lead a dynamic team to deliver top-notch customer service in a fast-paced betting shop.
- Company: Join BoyleSports, Ireland's largest independent bookmaker with over 370 shops across the UK and Ireland.
- Benefits: Enjoy a vibrant work culture, opportunities for growth, and a supportive team environment.
- Why this job: Be part of an exciting industry where your ideas matter and you can make a real impact.
- Qualifications: 3+ years in retail management; betting industry experience is a must.
- Other info: Flexibility required for varied hours across multiple locations.
The predicted salary is between 30000 - 42000 £ per year.
Who are we? BoyleSports are Ireland's largest independent bookmaker. Founded in 1989 by John Boyle, the business has grown to over 370 shops in Ireland and the UK, coupled now with a comprehensive online portfolio for betting and gaming.
Our Managers provide, manage and sustain the front-line service to customers that will enhance the Company’s competitive position as “The best service and standards provider in the Industry.” We do this by sticking to our Company Values:
- Make Personal Connections: Extending the personal touch from in-store to online, personalisation of the product experience, personal, friendly attitude among colleagues and customers, understanding the priorities of your customers.
- Stay Dynamic: A dynamic industry requires a dynamic approach to ideas. Support constant change, activity and progression. Be positive in attitude & full of energy & new ideas. Be quick to lead, quick to react, quick to respond. Growth in industry, adaptability, growing and developing team.
- Be Fearless: Monitor, anticipate and respond to competitor activity as and where necessary. Identify business opportunities in the locality when applicable, using the involvement of the whole shop team. Instil a fearlessness / self-confidence in ourselves. Be risk takers & key contributors. Don’t fear failure - just fail fast and move on. Be confident in what we have achieved & what we will achieve.
- Strive for Excellence: Strive for excellence in all we do. Look to do the basics brilliantly. Create a positive work environment. Develop and assess staff to maximise their potential. Assure that “It will do” is not good enough.
Who are you?
- Excellent communicator - solving complex issues and communicating these in simple terms to both staff and customers alike.
- Quick Thinking – Fast to respond in an ever-changing environment, bringing new ideas and methods forward.
- Natural leader – who encourages an open and positive work environment, whilst inspiring and motivating teams to “Strive for Excellence.”
- Ambitious - desire to upskill and progress within the company.
- Confident – Ability to confidently lead a team and inspire others.
Minimum Requirements:
- Minimum 3 years Retail Manager/Assistant Manager/Supervisor experience.
- Betting Industry Experience Essential.
- Flexibility to work in a multi-site environment, in a business which spans 7 days and trades from 7.00am to 10:00pm daily. (Hours vary from store to store).
Betting Shop Manager - Cirencester Retail · Cirencester employer: Boylesports
Contact Detail:
Boylesports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Betting Shop Manager - Cirencester Retail · Cirencester
✨Tip Number 1
Familiarise yourself with BoyleSports' company values and culture. Understanding their emphasis on personal connections and striving for excellence will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight instances where you've inspired others or implemented new ideas that improved service or efficiency.
✨Tip Number 3
Stay updated on the latest trends in the betting industry. Being knowledgeable about competitor activities and market changes will demonstrate your proactive nature and ability to adapt, which is crucial for this role.
✨Tip Number 4
Prepare to discuss how you handle complex customer issues. Being able to communicate effectively and solve problems quickly is key in a fast-paced retail environment like BoyleSports.
We think you need these skills to ace Betting Shop Manager - Cirencester Retail · Cirencester
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand BoyleSports' company values. Tailor your application to reflect how you embody these values, such as making personal connections and striving for excellence.
Highlight Relevant Experience: Make sure to emphasise your retail management experience, especially in the betting industry. Provide specific examples of how you've successfully led teams and improved customer service in previous roles.
Showcase Your Leadership Skills: In your application, illustrate your natural leadership abilities. Discuss how you've motivated teams and created a positive work environment, as these are key qualities they are looking for.
Tailor Your CV and Cover Letter: Customise your CV and cover letter for the Betting Shop Manager position. Use keywords from the job description and ensure that your documents clearly demonstrate your quick thinking and adaptability in a dynamic environment.
How to prepare for a job interview at Boylesports
✨Show Your Leadership Skills
As a Betting Shop Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, highlighting your natural leadership style and how you encourage a positive work environment.
✨Communicate Clearly
Excellent communication is key in this role. Be ready to discuss how you've solved complex issues and communicated effectively with both staff and customers. Use clear and simple language to convey your points during the interview.
✨Demonstrate Quick Thinking
The betting industry is dynamic, so showcase your ability to think on your feet. Prepare scenarios where you've had to respond quickly to changes or challenges, and explain how you brought new ideas to the table.
✨Emphasise Your Ambition
Show your desire to grow within the company. Discuss your career goals and how you plan to upskill. This will demonstrate your commitment to personal development and your ambition to contribute positively to the business.
