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For Companies At a Glance
- Tasks: Lead the shop team, manage operations, and ensure excellent customer service.
- Company: Join a dynamic retail environment focused on sports and betting.
- Benefits: Enjoy opportunities for growth, training, and a vibrant team culture.
- Why this job: Perfect for those passionate about sports and looking to develop leadership skills.
- Qualifications: No experience needed; just bring your energy and ambition!
- Other info: Full training provided to help you excel in the role.
The predicted salary is between 24000 - 36000 £ per year.
Role Profile
Function/Department: Retail
Reporting To: Shop Manager
Location: Runcorn
Role Purpose and Key Responsibilities:
Role Purpose
You will be responsible and accountable for the shop and the team in the absence of the Shop Manager, such as operating and running the Shop and managing the Shop team effectively. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and in the absence of the Shop Manager you will be responsible to manage the operations of the shop.
Key Responsibilities
- Support the Shop Manager with the day-to-day running of the shop and the shop team.
- In the absence of the Shop Manager, lead from the front in managing the operation and running of the Shop and the Shop team, including being responsible for:
- Opening and closing the shop
- Managing and guiding the Shop Team
- Managing and utilizing the company Time and Attendance system whilst ensuring adherence from the Shop Team with using the system
Knowledge, Skills and Experience
Essential Skills and Experience
- Ability to confidently lead a team and inspire others.
- Ability to build excellent working relationships with colleagues.
- Operate with trust and integrity and be an excellent role model for others.
- Excellent communicator with the ability to provide clear guidance and feedback to others (team members and customers).
- Be adaptable to different situations with the ability to lead from the front in bringing new ideas forward.
- Ability to problem solve and think creatively.
- Energy and drive to constantly develop yourself and others.
- A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers.
- Ambitious and driven to progress within the company.
- To promote the company brand and be results focused get your team working to a high standard together.
Desirable Skills and Experience
- 1 year Assistant Manager/Supervisor Retail experience.
- Industry experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related.
Assistant Manager - Runcorn employer: Boylesports
Contact Detail:
Boylesports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Runcorn
✨Tip Number 1
Familiarise yourself with the retail environment and customer service expectations. Understanding the dynamics of a shop setting, especially in the betting industry, will help you demonstrate your readiness to manage operations effectively.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in the past. Be ready to discuss specific situations where you inspired others or improved team performance.
✨Tip Number 3
Research the company’s values and mission. Being able to articulate how your personal values align with those of the company can set you apart as a candidate who is genuinely interested in contributing to their success.
✨Tip Number 4
Prepare to discuss your problem-solving abilities. Think of scenarios where you've had to think creatively to overcome challenges, as this role requires adaptability and quick thinking in a fast-paced environment.
We think you need these skills to ace Assistant Manager - Runcorn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in retail management or team leadership. Use specific examples that demonstrate your ability to manage a team and deliver excellent customer service.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities of the Assistant Manager position, particularly your ability to lead a team and maintain high standards.
Showcase Relevant Skills: Emphasise your communication skills and problem-solving abilities in your application. Provide examples of how you've successfully led a team or improved customer service in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Boylesports
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead a team. Prepare examples of how you've successfully managed or inspired a team in the past, even if it was in a different role.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities outlined in the job description. Be ready to discuss how you would handle day-to-day operations and support the Shop Manager, especially in their absence.
✨Emphasise Customer Service Experience
Customer service is crucial in this role. Think of specific instances where you've provided excellent service or resolved customer issues effectively, and be prepared to share these stories during the interview.
✨Demonstrate Adaptability
The ability to adapt to different situations is essential. Prepare to discuss times when you've had to think on your feet or bring new ideas forward, showcasing your problem-solving skills.
