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For Companies At a Glance
- Tasks: Lead the shop team, manage operations, and deliver excellent customer service.
- Company: Join a dynamic retail environment in Macclesfield with a focus on sports and betting.
- Benefits: Competitive pay, training provided, and opportunities for career progression.
- Why this job: Be a key player in a vibrant team and enhance your leadership skills.
- Qualifications: Experience in retail management is a plus, but passion and drive are essential.
- Other info: Full training provided to boost your knowledge in the sporting industry.
The predicted salary is between 28800 - 43200 £ per year.
Role Profile
Job Title: Assistant Manager
Function/Department: Retail
Reporting To: Shop Manager
Location: Macclesfield
Role Purpose and Key Responsibilities:
Role Purpose
You will be responsible and accountable for the shop and the team in the absence of the Shop Manager such as operating and running the Shop and managing the Shop team effectively. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and in the absence of the Shop Manager you will be responsible to manage the operations of the shop.
Key Responsibilities
- Support the Shop Manager with the day-to-day running of the shop and the shop team.
- In the absence of the Shop Manager, lead from the front in managing the operation and running of the Shop and the Shop team, including being responsible for:
- Opening and closing the shop
- Managing and guiding the Shop Team
- Cash management procedures
- Managing and utilizing the company Time and Attendance system whilst ensuring adherence from the Shop Team with using the system
Knowledge, Skills and Experience
Essential Skills and Experience
- Ability to confidently lead a team and inspire others
- Ability to build excellent working relationships with colleagues
- Operate with trust and integrity and be an excellent role model for others
- Excellent communicator with the ability to provide clear guidance and feedback to others (team members and customers)
- Be adaptable to different situations with the ability to lead from the front in bringing new ideas forward
- Ability to problem solve and think creatively
- Energy and drive to constantly develop yourself and others
- Customer service focused
- An enthusiastic people person
- A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers
- Ambitious and driven to progress within the company
- To promote the company brand and be results focused get your team working to a high standard together
Desirable Skills and Experience
- 1 year Assistant Manager/Supervisor Retail experience.
- Industry experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related
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Assistant Manager - Macclesfield employer: Boylesports
Contact Detail:
Boylesports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Macclesfield
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the shop and its values. This way, you can show how you fit in and share ideas that align with their goals.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've led a team or solved problems. Be ready to share these stories during your interview to demonstrate your ability to inspire and guide others.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you've provided excellent service in the past. Highlight your enthusiasm for helping customers and how you can bring that energy to the shop.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to take on the challenge of being an Assistant Manager.
We think you need these skills to ace Assistant Manager - Macclesfield
Some tips for your application 🫡
Show Your Leadership Skills: In your application, make sure to highlight any experience you have in leading a team. We want to see how you've inspired others and managed operations effectively, especially in a retail environment.
Be Customer-Focused: Since delivering excellent customer service is key, share examples of how you've gone above and beyond for customers. We love seeing candidates who understand the importance of a great customer experience!
Communicate Clearly: Your written application should reflect your communication skills. Use clear and concise language, and don’t hesitate to show your personality! We appreciate applicants who can express their ideas well.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Boylesports
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Assistant Manager role and its responsibilities. Familiarise yourself with the key tasks like managing the shop team, cash management, and delivering excellent customer service. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to share examples of how you've successfully managed or inspired others in previous positions. Think about specific situations where you’ve had to lead from the front, resolve conflicts, or motivate your team to achieve high standards.
✨Prepare for Customer Service Scenarios
Expect questions about customer service, as providing an outstanding experience is crucial. Prepare to discuss how you would handle difficult customers or improve service delivery. Use real-life examples to illustrate your problem-solving skills and adaptability in various situations.
✨Be Ready to Discuss Your Passion for Sports
As the role is within the sporting industry, showing enthusiasm for sports can set you apart. Be ready to talk about your favourite sports, events, or experiences that relate to the industry. This will help you connect with the interviewers and demonstrate your genuine interest in the role.
