Assistant Manager - Leyland
Assistant Manager - Leyland

Assistant Manager - Leyland

Leyland Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the shop team and ensure smooth operations in the absence of the Shop Manager.
  • Company: Join BoyleSports, a leading name in the gambling industry, known for its vibrant culture.
  • Benefits: Enjoy full-time hours, training opportunities, and a dynamic work environment.
  • Why this job: Be part of a fun team, enhance your leadership skills, and engage with customers daily.
  • Qualifications: No prior experience needed; just bring your enthusiasm and a passion for sports!
  • Other info: Perfect for ambitious individuals looking to grow within a supportive company.

The predicted salary is between 24000 - 36000 £ per year.

You will be responsible and accountable for the shop and the team in the absence of the Shop Manager, such as operating and running the Shop and managing the Shop team effectively. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and in the absence of the Shop Manager you will be responsible to manage the operations of the shop.

Key Responsibilities

  • Support the Shop Manager with the day-to-day running of the shop and the shop team.
  • In the absence of the Shop Manager, lead from the front in managing the operation and running of the Shop and the Shop team, including being responsible for:
  • Opening and closing the shop
  • Managing and guiding the Shop Team
  • Cash management procedures
  • Managing and utilizing the company Time and Attendance system whilst ensuring adherence from the Shop Team with using the system
  • Leading by example and driving your team to keep and maintain shop presentation standards.
  • Be a clear communicator by actively encouraging your colleagues to share ideas on how things can be improved and done better.
  • Stay focused on the results of the Shop to help identify opportunities with the ability to get your team working to high standards together.
  • Responsible for providing outstanding customer experience for customers.
  • Educating and guiding your team to be able to deliver excellent customer service.
  • Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but are not limited to betting terminals and in shop transactions through the EPOS System in a timely manner.
  • To act as a Brand Ambassador including introducing customers to the multi-channel/digital journey.
  • Ensure the Shop adheres to all operational procedures, including cash management and security procedures.
  • Adhere to Social Responsibility duties.
  • Knowledge, Skills And Experience

    • Ability to confidently lead a team and inspire others
    • Ability to build excellent working relationships with colleagues
    • Operate with trust and integrity and be an excellent role model for others
    • Excellent communicator with the ability to provide clear guidance and feedback to others (team members and customers)
    • Be adaptable to different situations with the ability to lead from the front in bringing new ideas forward
    • Ability to problem solve and think creatively
    • Energy and drive to constantly develop yourself and others
    • Customer service focused
    • An enthusiastic people person
    • A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers
    • Ambitious and driven to progress within the company
    • To promote the company brand and be results focused to get your team working to a high standard together

    Desirable Skills And Experience

    • 1 year Assistant Manager/Supervisor Retail experience.
    • Industry experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related.

    Assistant Manager - Leyland employer: Boylesports

    BoyleSports is an exceptional employer, offering a vibrant work culture in Leyland that prioritises employee growth and development. With comprehensive training provided, team members are encouraged to excel in their roles while enjoying a supportive environment that values communication and collaboration. The company also promotes a strong commitment to customer service, ensuring that employees take pride in delivering outstanding experiences, all while being part of a dynamic and ambitious team.
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    Contact Detail:

    Boylesports Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Assistant Manager - Leyland

    ✨Tip Number 1

    Familiarise yourself with BoyleSports' values and customer service standards. Understanding their approach will help you align your responses during interviews and demonstrate that you're a good fit for the team.

    ✨Tip Number 2

    Showcase your leadership skills by preparing examples of how you've successfully managed a team or resolved conflicts in previous roles. This will highlight your ability to lead effectively in the absence of the Shop Manager.

    ✨Tip Number 3

    Research the latest trends in the betting and sporting industry. Being knowledgeable about current events and changes can set you apart as a candidate who is genuinely interested in the role and the business.

    ✨Tip Number 4

    Network with current or former employees of BoyleSports if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.

    We think you need these skills to ace Assistant Manager - Leyland

    Team Leadership
    Customer Service Excellence
    Cash Management
    Communication Skills
    Problem-Solving
    Adaptability
    Time Management
    Retail Operations Knowledge
    Interpersonal Skills
    Sales Techniques
    Attention to Detail
    Brand Promotion
    Results Orientation
    Ability to Inspire and Motivate Others

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience, especially in retail management or customer service. Emphasise any leadership roles you've held and your ability to manage a team effectively.

    Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your ability to lead a team and deliver excellent customer service.

    Showcase Relevant Skills: Highlight your communication skills and problem-solving abilities in your application. Provide examples of how you've successfully managed a team or improved customer experiences in previous roles.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

    How to prepare for a job interview at Boylesports

    ✨Show Your Leadership Skills

    As an Assistant Manager, you'll need to demonstrate your ability to lead a team. Prepare examples of how you've successfully managed or motivated a team in the past, especially in challenging situations.

    ✨Understand the Business Operations

    Familiarise yourself with the day-to-day operations of a betting shop. Be ready to discuss how you would handle opening and closing procedures, cash management, and maintaining high standards of customer service.

    ✨Communicate Clearly

    Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, and think about how you can encourage open dialogue among team members to improve operations.

    ✨Demonstrate Customer Service Focus

    Prepare to discuss your approach to delivering excellent customer service. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.

    Assistant Manager - Leyland
    Boylesports
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    • Assistant Manager - Leyland

      Leyland
      Full-Time
      24000 - 36000 £ / year (est.)

      Application deadline: 2027-06-11

    • B

      Boylesports

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