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- Tasks: Lead the shop team and ensure smooth operations in the absence of the Shop Manager.
- Company: Join BoyleSports, a leading name in the gambling industry, known for its vibrant culture.
- Benefits: Enjoy full training, career progression opportunities, and a dynamic work environment.
- Why this job: Be part of a fun team, enhance your leadership skills, and engage with customers daily.
- Qualifications: No prior experience needed; just bring your enthusiasm and a passion for sports!
- Other info: Full-time role with potential for growth within the company.
The predicted salary is between 24000 - 34000 £ per year.
You will be responsible and accountable for the shop and the team in the absence of the Shop Manager, such as operating and running the Shop and managing the Shop team effectively. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and in the absence of the Shop Manager you will be responsible to manage the operations of the shop.
Key Responsibilities
- Support the Shop Manager with the day-to-day running of the shop and the shop team.
- In the absence of the Shop Manager, lead from the front in managing the operation and running of the Shop and the Shop team, including being responsible for:
- Opening and closing the shop
- Managing and guiding the Shop Team
- Cash management procedures
- Managing and utilizing the company Time and Attendance system whilst ensuring adherence from the Shop Team with using the system
- Leading by example and driving your team to keep and maintain shop presentation standards.
Knowledge, Skills And Experience
- Ability to confidently lead a team and inspire others
- Ability to build excellent working relationships with colleagues
- Operate with trust and integrity and be an excellent role model for others
- Excellent communicator with the ability to provide clear guidance and feedback to others (team members and customers)
- Be adaptable to different situations with the ability to lead from the front in bringing new ideas forward
- Ability to problem solve and think creatively
- Energy and drive to constantly develop yourself and others
- Customer service focused
- An enthusiastic people person
- A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers
- Ambitious and driven to progress within the company
- To promote the company brand and be results focused to get your team working to a high standard together
Desirable Skills And Experience
- 1 year Assistant Manager/Supervisor Retail experience.
- Industry experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related.
Assistant Manager - Banbury employer: Boylesports
Contact Detail:
Boylesports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Banbury
✨Tip Number 1
Familiarise yourself with BoyleSports' values and customer service standards. Understanding their approach will help you align your responses during the interview, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare examples from your past experiences where you've successfully led a team or improved customer service. This will demonstrate your leadership skills and ability to inspire others, which are crucial for the Assistant Manager role.
✨Tip Number 3
Research the latest trends in the betting and sporting industry. Being knowledgeable about current events and changes can help you engage in meaningful conversations during the interview, showing your passion for the role.
✨Tip Number 4
Practice your communication skills by role-playing common scenarios you might face as an Assistant Manager. This will help you articulate your thoughts clearly and confidently, making a strong impression on the interviewers.
We think you need these skills to ace Assistant Manager - Banbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in retail management or customer service. Emphasise any leadership roles you've held and your ability to manage a team effectively.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your ability to lead a team and deliver excellent customer service.
Showcase Relevant Skills: Highlight essential skills mentioned in the job description, like communication, problem-solving, and adaptability. Provide examples of how you've demonstrated these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Boylesports
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you successfully managed a team or took charge in a challenging situation. Highlight how you inspired others and maintained high standards.
✨Understand the Customer Experience
Since delivering excellent customer service is key, think about how you can enhance the customer experience in a betting shop. Be ready to discuss your approach to customer service and any ideas you have for improving it. This shows you're proactive and customer-focused.
✨Familiarise Yourself with Betting Procedures
Brush up on the basics of betting procedures and cash management. Being knowledgeable about these processes will not only help you answer questions confidently but also demonstrate your commitment to the role and the industry.
✨Communicate Clearly
Effective communication is crucial in this role. Practice articulating your thoughts clearly and concisely. During the interview, ensure you listen actively and respond thoughtfully to questions, showcasing your ability to provide clear guidance and feedback.
