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For Companies At a Glance
- Tasks: Lead the shop team, manage operations, and ensure excellent customer service.
- Company: Join a dynamic retail environment focused on sports and betting.
- Benefits: Enjoy opportunities for growth, training, and a vibrant team culture.
- Why this job: Be a key player in a fun, fast-paced setting with a passion for sports.
- Qualifications: No experience needed; just bring your enthusiasm and leadership skills!
- Other info: Full training provided to boost your knowledge in the sports and betting industry.
The predicted salary is between 24000 - 36000 £ per year.
Role Purpose
You will be responsible and accountable for the shop and the team in the absence of the Shop Manager, operating and running the Shop and managing the Shop team effectively. The day-to-day of the role will be to assist the Shop Manager and team with the smooth running of the store, ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and, in the absence of the Shop Manager, you will be responsible for managing the operations of the shop.
Key Responsibilities
- Support the Shop Manager with the day-to-day running of the shop and the shop team.
- In the absence of the Shop Manager, lead from the front in managing the operation and running of the Shop and the Shop team, including being responsible for:
- Opening and closing the shop
- Managing and guiding the Shop Team
- Cash management procedures
- Managing and utilising the company Time and Attendance system whilst ensuring adherence from the Shop Team with using the system
- Leading by example and driving your team to keep and maintain shop presentation standards.
Knowledge, Skills And Experience
Essential Skills and Experience
- Ability to confidently lead a team and inspire others
- Ability to build excellent working relationships with colleagues
- Operate with trust and integrity and be an excellent role model for others
- Excellent communicator with the ability to provide clear guidance and feedback to others (team members and customers)
- Be adaptable to different situations with the ability to lead from the front in bringing new ideas forward
- Ability to problem solve and think creatively
- Energy and drive to constantly develop yourself and others
- Customer service focused
- An enthusiastic people person
- A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers
- Ambitious and driven to progress within the company
- To promote the company brand and be results focused to get your team working to a high standard together
Desirable Skills And Experience
- 1 year Assistant Manager/Supervisor Retail experience.
- Industry experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related.
Assistant Manager - Ashington employer: Boylesports
Contact Detail:
Boylesports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Ashington
✨Tip Number 1
Familiarise yourself with the retail environment and customer service expectations. Understanding the dynamics of a shop setting, especially in the betting industry, will help you demonstrate your readiness to manage operations effectively.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in the past. Be ready to discuss specific situations where you inspired others or improved team performance.
✨Tip Number 3
Research the company’s values and mission. Being able to articulate how your personal values align with those of the company can set you apart as a candidate who is genuinely interested in contributing to their success.
✨Tip Number 4
Prepare to discuss your problem-solving abilities. Think of scenarios where you've had to think creatively to overcome challenges, as this role requires adaptability and quick thinking in a fast-paced environment.
We think you need these skills to ace Assistant Manager - Ashington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous roles in retail or management. Emphasise skills like team leadership, customer service, and cash management, as these are crucial for the Assistant Manager position.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully led a team or improved customer service in past positions. This is your chance to show your personality and passion for the sporting industry.
Highlight Relevant Skills: Focus on essential skills mentioned in the job description, such as communication, adaptability, and problem-solving. Provide concrete examples of how you've demonstrated these skills in previous roles to make your application stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for an Assistant Manager.
How to prepare for a job interview at Boylesports
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead a team. Prepare examples of how you've successfully managed or motivated a team in the past, even if it's from a previous role. Highlight your leadership style and how you inspire others.
✨Understand the Customer Experience
Since providing outstanding customer service is key, think about how you can enhance the customer experience in a retail environment. Be ready to discuss specific strategies or ideas you have for improving service and engaging with customers effectively.
✨Familiarise Yourself with the Company
Research the company and its values, especially regarding their approach to customer service and team management. Being able to articulate how your personal values align with theirs will show that you're a good fit for the role.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you've had to overcome challenges or adapt to changes in a fast-paced environment, and be prepared to share these experiences during the interview.
