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For Companies At a Glance
- Tasks: Lead the shop team, manage operations, and deliver excellent customer service.
- Company: Dynamic retail environment with a focus on sports and betting.
- Benefits: Competitive pay, training opportunities, and a chance to grow your career.
- Why this job: Be a key player in a fun, fast-paced setting while developing leadership skills.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Full training provided; perfect for those looking to kickstart their career.
The predicted salary is between 30000 - 42000 £ per year.
Role Purpose
You will be responsible and accountable for the shop and the team in the absence of the Shop Manager, such as operating and running the Shop and managing the Shop team effectively. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and in the absence of the Shop Manager you will be responsible to manage the operations of the shop.
Key Responsibilities
- Support the Shop Manager with the day-to-day running of the shop and the shop team.
- In the absence of the Shop Manager, lead from the front in managing the operation and running of the Shop and the Shop team, including being responsible for:
- Opening and closing the shop
- Managing and guiding the Shop Team
- Cash management procedures
- Managing and utilizing the company Time and Attendance system whilst ensuring adherence from the Shop Team with using the system
Knowledge, Skills and Experience
Essential Skills and Experience
- Ability to confidently lead a team and inspire others
- Ability to build excellent working relationships with colleagues
- Operate with trust and integrity and be an excellent role model for others
- Excellent communicator with the ability to provide clear guidance and feedback to others (team members and customers)
- Be adaptable to different situations with the ability to lead from the front in bringing new ideas forward
- Ability to problem solve and think creatively
- Energy and drive to constantly develop yourself and others
- Customer service focused
- An enthusiastic people person
- A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers
- Ambitious and driven to progress within the company
- To promote the company brand and be results focused get your team working to a high standard together
Desirable Skills and Experience
- 1 year Assistant Manager/Supervisor Retail experience.
- Industry experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related.
Assistant Manager employer: Boylesports
Contact Detail:
Boylesports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the shop and its values. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've successfully led a team or handled a tough situation. Be ready to share these stories during your interview to demonstrate your ability to inspire and guide others.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you've gone above and beyond for customers in the past. This role is all about delivering an outstanding experience, so make sure they see your passion for helping others.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better right from the start. Plus, it’s super easy!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Manager role. Highlight any leadership experience and customer service skills, as these are key to what we’re looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to show us your personality and explain why you’re the perfect fit for our team. Don’t forget to mention your passion for the sporting industry!
Showcase Your Team Spirit: We love a good team player! In your application, share examples of how you've successfully led a team or contributed to a positive work environment. We want to see your energy and drive!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Boylesports
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Assistant Manager role. Familiarise yourself with the key responsibilities and think about how your experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or led a project. Highlight your ability to inspire others and maintain high standards, as this is crucial for the role.
✨Demonstrate Excellent Communication
Communication is key in this role, so be ready to discuss how you’ve effectively communicated with team members and customers in the past. Think of specific instances where your clear guidance made a difference, and be prepared to share these stories during the interview.
✨Be Customer-Focused
The role emphasises outstanding customer service, so come prepared with examples of how you've gone above and beyond for customers in previous roles. Show your enthusiasm for creating a positive customer experience and how you can instil this in your team.
