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- Tasks: Be the friendly face of BoyleSports, assisting customers and managing daily shop operations.
- Company: Join BoyleSports, a leading betting company with a focus on customer service and team development.
- Benefits: Enjoy flexible work hours, life assurance, bonuses, and a supportive work environment.
- Why this job: Gain valuable experience in retail and betting while progressing your career in a fun atmosphere.
- Qualifications: Must be 18+, have strong communication skills, and a passion for customer relationships.
- Other info: Opportunities for advancement into management and other departments like Marketing and HR.
The predicted salary is between 20000 - 30000 £ per year.
Job Title:Retail Team Members / Betting shop staff Department:Retail Reporting to:Shop Manager/Regional Manager Location: Magherafelt Your Role: A Retail Team Member with BoyleSports is the first point of contact for our customers in store. The day to day of the role would be to assist the Shop Manager and team with the running of the branch. You will prepare the shop for the day ahead, hanging papers and stocking coupons, slips and pens, you will ensure high standards are maintained throughout the day all the while taking and paying out bets and delivering excellent customer service. You will be given the tools to expand your knowledge base on all things sport and betting related. You will need to be a people person with enthusiasm and drive to progress on to Manager level and beyond. Key Responsibilities: Assist the Manager with the day to day running of the business Accept bets as per procedure and in a timely manner. Accurately process bets through the EPOS System. Ensure that all procedures are followed. Cash management. Keep shop standards to a high quality. Adhere to Social Responsibility duties. Requirements: Must be over the age of 18. A drive for creating customer relationships. A strong eye for detail. Be adaptable and have the ability to react quickly. Be flexible as our business operates 7 days a week. Strong communication skills. TRAINING AND DEVELOPMENT In BoyleSports we take pride in our staff, and we want to help encourage their professional development. Within the company we offer two routes to progression. The traditional route is to progress on to Trainee Assistant Manager and begin your journey towards management. Training is delivered on the job with the support of our training and development team. We also recognize that our Retail Team Members become product experts and the experience and knowledge gained in our retail branches is invaluable across our business. Many of our Retail colleagues have progressed on to roles within our Trading, Marketing, HR, IT Departments and more, in our Dundalk HQ or our Gibraltar and Manila offices. STAFF BENEFITS Flexible work patterns. Ideal for those looking for either part-time or full-time employment. Work with us and we will work with you. Life Assurance Scheme Pension contribution is matched to 4% Bike to work scheme Staff competitions Savings scheme Staff bonuses and incentives Employee Assistance Program Refer a Friend Scheme Wedding and Baby Gifts Many opportunities for career progression Skills: Customer Service Customer Care Retail
Boylesports NI | Retail Team Member employer: Boylesports NI
Contact Detail:
Boylesports NI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boylesports NI | Retail Team Member
✨Tip Number 1
Familiarize yourself with the betting industry and BoyleSports' offerings. Understanding the products and services we provide will help you engage with customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with us. Whether it's through networking or during the interview process, being personable and demonstrating a genuine interest in building relationships will set you apart.
✨Tip Number 3
Be prepared to discuss your adaptability and quick thinking. In a fast-paced retail environment like ours, sharing examples of how you've successfully handled unexpected situations can highlight your suitability for the role.
✨Tip Number 4
Express your career aspirations clearly. If you're interested in progressing to management or other departments, let us know! We value ambition and want to support your professional development within BoyleSports.
We think you need these skills to ace Boylesports NI | Retail Team Member
Some tips for your application 🫡
Understand the Role: Make sure to read the job description thoroughly. Understand the key responsibilities and requirements of a Retail Team Member at BoyleSports, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or retail. Mention specific examples where you demonstrated strong communication skills and attention to detail.
Show Enthusiasm for Sports and Betting: Since the role involves sports and betting, express your passion for these areas in your application. This can set you apart from other candidates who may not share the same enthusiasm.
Tailor Your Cover Letter: Write a personalized cover letter that addresses why you want to work at BoyleSports specifically. Mention how your skills align with their values and how you can contribute to the team.
How to prepare for a job interview at Boylesports NI
✨Show Your Customer Service Skills
As a Retail Team Member, you'll be the first point of contact for customers. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to build relationships and handle customer inquiries effectively.
✨Demonstrate Your Attention to Detail
The role requires a strong eye for detail, especially when processing bets and managing cash. During the interview, mention specific instances where your attention to detail made a difference in your previous roles.
✨Express Your Enthusiasm for Sports and Betting
Since the job involves sports and betting, show your passion for these areas. Discuss your knowledge of sports and any relevant experiences that demonstrate your interest and understanding of the betting industry.
✨Be Ready to Discuss Flexibility and Adaptability
The business operates 7 days a week, so flexibility is key. Prepare to talk about your availability and provide examples of how you've adapted to changing situations in previous jobs.
