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For Companies At a Glance
- Tasks: Lead the shop team, manage operations, and deliver excellent customer service.
- Company: Join a dynamic retail environment with a focus on sports and betting.
- Benefits: Flexible part-time hours, training provided, and opportunities for career progression.
- Why this job: Be a key player in a fun, fast-paced setting while developing your leadership skills.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Ideal for those looking to grow in the retail industry.
The predicted salary is between 10 - 13 £ per hour.
Role Purpose
You will be responsible and accountable for the shop and the team in the absence of the Shop Manager, operating and running the Shop and managing the Shop team effectively. The day-to-day of the role will be to assist the Shop Manager and team with the smooth running of the store, ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business, and in the absence of the Shop Manager, you will be responsible for managing the operations of the shop.
Key Responsibilities
- Support the Shop Manager with the day-to-day running of the shop and the shop team.
- In the absence of the Shop Manager, lead from the front in managing the operation and running of the Shop and the Shop team, including being responsible for:
- Opening and closing the shop
- Managing and guiding the Shop Team
- Cash management procedures
- Managing and utilising the company Time and Attendance system whilst ensuring adherence from the Shop Team with using the system
- Leading by example and driving your team to keep and maintain shop presentation standards.
Knowledge, Skills And Experience
Essential Skills and Experience
- Ability to confidently lead a team and inspire others
- Ability to build excellent working relationships with colleagues
- Operate with trust and integrity and be an excellent role model for others
- Excellent communicator with the ability to provide clear guidance and feedback to others (team members and customers)
- Be adaptable to different situations with the ability to lead from the front in bringing new ideas forward
- Ability to problem solve and think creatively
- Energy and drive to constantly develop yourself and others
- Customer service focused
- An enthusiastic people person
- A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers
- Ambitious and driven to progress within the company
- To promote the company brand and be results focused to get your team working to a high standard together
Desirable Skills And Experience
- 1 year Assistant Manager/Supervisor Retail experience.
- Industry experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related.
Assistant Manager - Wetherby - Part Time employer: BOYLE Sports
Contact Detail:
BOYLE Sports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Wetherby - Part Time
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the shop and its values. This way, you can show how you fit in and what you can bring to the team.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've led a team or solved problems. Be ready to share these stories during your interview to demonstrate your ability to inspire and guide others.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you've provided excellent service in the past. Remember, this role is all about delivering outstanding experiences for customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Assistant Manager - Wetherby - Part Time
Some tips for your application 🫡
Show Your Leadership Skills: In your application, highlight any experience you have in leading a team. We want to see how you can inspire and motivate others, especially in a retail environment like ours.
Be Customer-Focused: Make sure to mention your customer service experience. We value candidates who can provide outstanding experiences for our customers, so share any relevant stories that showcase your skills.
Communicate Clearly: Use clear and concise language in your application. We appreciate good communicators, so make sure your writing reflects your ability to provide guidance and feedback effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at BOYLE Sports
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Manager. Familiarise yourself with the day-to-day operations of the shop, including cash management and customer service expectations. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Since you'll be leading the team in the absence of the Shop Manager, it's crucial to highlight your leadership experience. Prepare examples of how you've successfully managed a team or resolved conflicts in the past. This will give the interviewer confidence in your ability to inspire and guide others.
✨Emphasise Customer Service Excellence
Customer service is key in this role, so be ready to discuss your approach to providing outstanding service. Share specific instances where you've gone above and beyond for customers, and how you encourage your team to do the same. This will show that you align with the company's focus on delivering a great customer experience.
✨Be Ready to Discuss Improvements
The job requires you to actively encourage your colleagues to share ideas for improvement. Think about any suggestions you might have for enhancing shop operations or customer engagement. Presenting these ideas during your interview will demonstrate your proactive mindset and commitment to continuous improvement.
