Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Shop Manager and lead a team to deliver exceptional customer service.
- Company: Join a leading sports betting company with a focus on customer experience.
- Benefits: Full training provided, opportunities for career progression, and a dynamic work environment.
- Why this job: Be part of a results-driven team and make a real impact in customer interactions.
- Qualifications: Strong leadership skills and a passion for retail and customer service.
- Other info: Experience in retail is preferred, but we welcome enthusiastic learners!
The predicted salary is between 28000 - 42000 £ per year.
A leading sports betting company is seeking an Assistant Manager in Stoke-on-Trent. The role involves supporting the Shop Manager, managing operations in their absence, and ensuring high standards of customer service.
You will lead a team, handle cash management, and promote a results-focused environment. Ideal candidates will have strong leadership skills and a passion for customer interaction, with a drive to progress within the company. Experience in retail is preferred, and full training is available.
Retail Shop Lead — Customer Experience & Operations in Stoke-on-Trent employer: BOYLE Sports
Contact Detail:
BOYLE Sports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Shop Lead — Customer Experience & Operations in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at the company. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand their customer service approach and think of examples from your past experiences that showcase your leadership skills and passion for customer interaction.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on how you can demonstrate your ability to manage operations and lead a team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Retail Shop Lead — Customer Experience & Operations in Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love interacting with customers. Share specific examples of how you've gone above and beyond to ensure a great experience for them. This will help us see your enthusiasm for the role!
Highlight Your Leadership Skills: As a Retail Shop Lead, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times when you've motivated others or handled challenges effectively. We want to see that you can inspire and guide a team!
Be Results-Focused: We’re all about achieving results, so don’t forget to mention any achievements or targets you've hit in previous roles. Whether it’s sales figures or customer satisfaction scores, showing us your results-driven mindset will definitely catch our eye.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at BOYLE Sports
✨Know the Company Inside Out
Before your interview, make sure you research the sports betting company thoroughly. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Retail Shop Lead, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. Highlight how you motivated your team and ensured high standards of customer service.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle various customer service scenarios. Think of specific instances where you turned a negative experience into a positive one. This will showcase your problem-solving skills and your passion for customer interaction.
✨Discuss Your Cash Management Experience
Since cash management is a key part of the role, be ready to discuss your experience with handling cash and financial transactions. If you have any relevant examples of maintaining accuracy and accountability, share those to demonstrate your reliability and attention to detail.
