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For Companies At a Glance
- Tasks: Lead the shop team, manage operations, and deliver excellent customer service.
- Company: Join a dynamic retail environment at The Webberley.
- Benefits: Flexible part-time hours, competitive pay, and training provided.
- Why this job: Be a key player in a fun, fast-paced setting while developing your leadership skills.
- Qualifications: Strong communication skills and a passion for teamwork.
- Other info: Great opportunity for career growth in the sporting industry.
The predicted salary is between 13 - 16 £ per hour.
Role Purpose
You will be responsible and accountable for the shop and the team in the absence of the Shop Manager, operating and running the Shop and managing the Shop team effectively. The day-to-day of the role will be to assist the Shop Manager and team with the smooth running of the store, ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business, and in the absence of the Shop Manager, you will be responsible for managing the operations of the shop.
Key Responsibilities
- Support the Shop Manager with the day-to-day running of the shop and the shop team.
- In the absence of the Shop Manager, lead from the front in managing the operation and running of the Shop and the Shop team, including:
- Opening and closing the shop
- Managing and guiding the Shop Team
- Cash management procedures
- Managing and utilising the company Time and Attendance system whilst ensuring adherence from the Shop Team
- Leading by example and driving your team to keep and maintain shop presentation standards.
Knowledge, Skills And Experience
Essential Skills and Experience
- Ability to confidently lead a team and inspire others
- Ability to build excellent working relationships with colleagues
- Operate with trust and integrity and be an excellent role model for others
- Excellent communicator with the ability to provide clear guidance and feedback to others (team members and customers)
- Be adaptable to different situations with the ability to lead from the front in bringing new ideas forward
- Ability to problem solve and think creatively
- Energy and drive to constantly develop yourself and others
- Customer service focused
- An enthusiastic people person
- A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers
- Ambitious and driven to progress within the company
- To promote the company brand and be results focused to get your team working to a high standard together
Desirable Skills And Experience
- 1 year Assistant Manager/Supervisor Retail experience.
- Industry experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related.
Assistant Manager - The Webberley - Part Time in Stoke-on-Trent employer: BOYLE Sports
Contact Detail:
BOYLE Sports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - The Webberley - Part Time in Stoke-on-Trent
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on The Webberley. Check out their social media and website to understand their vibe. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your leadership skills! Since you'll be stepping in for the Shop Manager, think of examples where you've led a team or solved problems. Be ready to share these stories during your chat – it’ll show you’re the right fit for the role.
✨Tip Number 3
Show off your customer service skills! Think about times when you’ve gone above and beyond for a customer. Share these experiences in your interview to highlight your commitment to providing outstanding service.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the shop’s operations or team dynamics. This shows you’re engaged and eager to contribute, plus it helps you figure out if this is the right place for you.
We think you need these skills to ace Assistant Manager - The Webberley - Part Time in Stoke-on-Trent
Some tips for your application 🫡
Show Your Leadership Skills: In your application, make sure to highlight any experience you have in leading a team. We want to see how you can inspire and motivate others, especially in a retail environment like The Webberley.
Be Customer-Centric: Since delivering excellent customer service is key, share examples of how you've gone above and beyond for customers in the past. We love seeing candidates who are passionate about creating outstanding experiences!
Communicate Clearly: Your written application should reflect your communication skills. Use clear and concise language, and don’t hesitate to show your personality! We appreciate candidates who can express their ideas effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role at The Webberley. Plus, it’s super easy!
How to prepare for a job interview at BOYLE Sports
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Manager at The Webberley. Familiarise yourself with the key tasks like managing the shop team, cash management, and delivering excellent customer service. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to share examples of how you've successfully managed or inspired others in previous roles. Think about specific situations where you’ve had to problem-solve or motivate your team, as this will highlight your ability to lead from the front.
✨Emphasise Customer Service Experience
Customer service is key in this role, so come ready to discuss your experience in providing outstanding service. Share stories that illustrate your ability to handle customer queries, resolve issues, and create a positive shopping experience. This will show that you understand the importance of customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the shop's goals, team dynamics, or how they measure success. This not only shows your interest in the role but also gives you insight into whether this is the right fit for you.
