At a Glance
- Tasks: Lead a team, ensure top-notch customer service, and manage shop operations.
- Company: A leading betting retailer in the dynamic sporting industry.
- Benefits: Competitive pay, career development opportunities, and a vibrant work environment.
- Why this job: Join a passionate team and make a real difference in customer experiences.
- Qualifications: Strong leadership skills and a customer-focused mindset.
- Other info: Exciting growth potential within a fast-paced industry.
The predicted salary is between 28800 - 43200 Β£ per year.
A leading betting retailer is looking for an Assistant Manager to oversee shop operations in the absence of the Shop Manager. Key responsibilities include managing team performance, ensuring high standards of customer service, and proficiently handling cash management.
The ideal candidate will have strong leadership skills, a customer-focused attitude, and the ability to inspire others. This role presents an exciting opportunity to develop within the company in the dynamic sporting industry.
Retail Assistant Manager | Team Leader & Customer Experience employer: BOYLE Sports
Contact Detail:
BOYLE Sports Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Retail Assistant Manager | Team Leader & Customer Experience
β¨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you chat with them, you can show off your knowledge and passion for the brand.
β¨Tip Number 2
Practice your leadership stories! Think of times you've inspired your team or handled tough situations. These real-life examples will help you stand out during interviews and show you're the right fit for the role.
β¨Tip Number 3
Donβt forget to highlight your customer service skills! Prepare to discuss how you've gone above and beyond for customers in the past. This is key for a role focused on enhancing customer experience.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Retail Assistant Manager | Team Leader & Customer Experience
Some tips for your application π«‘
Show Off Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've inspired and managed teams in the past, so share specific examples that showcase your ability to lead and motivate others.
Customer Service is Key: Since this role is all about customer experience, donβt forget to emphasise your customer service skills. We love candidates who can demonstrate a customer-focused attitude, so include any relevant experiences where youβve gone above and beyond for customers.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the facts. Make sure your key skills and experiences shine through without unnecessary jargon.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen on joining our team!
How to prepare for a job interview at BOYLE Sports
β¨Know the Company Inside Out
Before your interview, do some homework on the betting retailer. Understand their values, mission, and what sets them apart in the sporting industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
β¨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Be ready to discuss how you can inspire and motivate others in the shop.
β¨Customer Service is Key
Since this role focuses heavily on customer experience, think of specific instances where you've gone above and beyond for customers. Highlight your customer-focused attitude and how you ensure high standards of service, as this will resonate well with the interviewers.
β¨Be Ready for Cash Management Questions
Cash management is a crucial part of the role, so brush up on your knowledge of handling cash transactions and managing till operations. Be prepared to discuss any relevant experience you have and how you ensure accuracy and security in cash handling.