Estimator - Auto Body in Dudley

Boyd Auto Body & Glass, part of The Boyd Group, has provided quality collision repair for over 30 years. We operate with multiple locations across Western and Central Canada. We invest in our employees with training and certification support, offering career growth, an excellent benefits plan, RRSP matching, and competitive compensation.

Benefits

• Competitive Pay
• Medical, Prescription Drug, Dental & Vision benefits, effective after 1 month of employment
• RRSP with company match
• Annual Paid Vacation Time Off
• Career Growth Opportunities
• Ongoing Training
• A Professional Atmosphere, Great Working Conditions with Dynamic Leadership

Job Description

The Estimator’s primary responsibility is creating estimates and coordinating repair needs for customers, including all communication. Estimators inform and update customers and insurance companies throughout the repair process. The Estimator accurately assesses vehicle damage and documents parts needed for repairs. The Estimator works with all team members to achieve the repair facility KPIs.

Key Responsibilities

• Ensure consistent execution of the WOW (Wow Operating Way) plan.
• Write accurate estimates for vehicle damage and repairs to be completed.
• Provide customers with accurate and timely information, guiding them through the repair process.
• Ensure ASE is updated accurately with important details from every customer interaction.
• Ensure compliance with all insurance requirements.
• Communicate all customer requests and needs to the appropriate team members.
• Participate in daily production walks with the Management Team.
• Attend training, information sessions and workshops recommended by the Store Manager.
• Build customer relationships and apply learning to maximize KPI performance (Sales/ GP/ EBITA/ BHPD/ NPS, Return Rate, etc.).

Minimum Education and/or Experience

• High School Diploma or equivalent
• A minimum of 1 year of estimating experience in a collision repair environment or a similar role

Required Knowledge, Skills, & Abilities

• Experience using Mitchell and Qapter
• Working knowledge of vehicle repair practices and OE guidelines
• Strong knowledge of Google platform and Microsoft Office
• Strong attention to detail with a high degree of accuracy
• Ability to multitask and effectively manage a fast-paced environment

Other Requirements

• Valid driver’s license required

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be required. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of the job must be met to successfully perform the essential functions. Reasonable accommodation may be made for individuals with disabilities.

Compensation Details

Salary $51,000 - $55,000 per year. Compensation is commensurate with skill, education and experience.

Your Success is Our Priority

We invest in our people. From day one, you’ll join a professional atmosphere with great working conditions and dynamic leadership. You’ll have access to comprehensive benefits supporting your well-being and financial goals (medical, prescription drug, dental, and vision) after one month of employment. We provide ongoing training and clear paths for career advancement to help you excel in the collision repair industry.

Equal Opportunity Employer

Boyd Auto Body & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other consideration prohibited by law or by contract.

AI Disclosure Statement

At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.