At a Glance
- Tasks: Configure and build tech devices while ensuring quality and compliance.
- Company: Join boxxe, where we make tech human through collaboration and care.
- Benefits: Competitive salary, inclusive culture, and opportunities for growth.
- Other info: Dynamic work environment with a focus on innovation and improvement.
- Why this job: Be part of a team that values relationships and makes a real impact.
- Qualifications: Experience in IT configuration and strong attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference.
At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.
Your Mission 💪
As Configuration Engineer, you will carry out configuration services within our Configuration Centre in Hemel Hempstead. You will be accountable for carrying out various configuration activities for our customers, including hardware builds, software builds, asset tagging and various other activities as agreed with our customers. You will work closely with the warehouse team accepting goods-in to the config area before carrying out the build and configuration services, before passing back to warehouse for dispatch, and delivery. You will be responsible for meeting customer, quality, security and SLA expectations.
What you’ll be doing 🎯
- Configure, build, and stage devices in line with customer requirements and SLAs
- Ensure all builds meet quality, security, and compliance standards before dispatch
- Manage the smooth flow between warehouse and configuration centre
- Process configuration requests accurately and maintain clear documentation
- Maintain stock accuracy and support dispatch readiness with warehouse teams
- Collaborate with operations and delivery teams to ensure on-time fulfilment
- Maintain audit trails and support internal and external audits
- Identify opportunities to improve build processes, tooling, and efficiency
- Support consistency and standardisation across configuration activities
- Contribute to the rollout of new configuration services
What experience we think you’ll need 🚀
- Experience in IT build, configuration, staging, or deployment environments
- Strong understanding of hardware lifecycle services (build, imaging etc)
- In-depth understanding of IT hardware and hands-on experience with Intune & EndPoint is a must (SCCM and Jamf desirable)
- High attention to detail with a strong focus on quality
- Ability to manage workload effectively and work to SLAs
- Comfortable working independently with a proactive mindset
- Strong organisational and documentation skills
- Familiarity with service delivery or ITIL frameworks (desirable)
As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.
Configuration Engineer in Watford employer: boxxe
At boxxe, we pride ourselves on being a people-centric employer that values meaningful relationships and collaboration. Located in Hemel Hempstead, our Configuration Centre offers a dynamic work environment where you can thrive through continuous learning and development opportunities. With a strong commitment to quality and customer satisfaction, we foster a culture of innovation and support, ensuring that every team member contributes to making technology more human.
StudySmarter Expert Advice🤫
We think this is how you could land Configuration Engineer in Watford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend tech meetups, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! If you’ve got experience with hardware builds or software configurations, create a portfolio or a project showcase. This gives us a tangible way to see what you can do beyond the application.
✨Tip Number 3
Prepare for interviews by understanding our mission and values. We care about making tech human, so think about how your experience aligns with that. Be ready to share examples of how you've put customers first in your past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at boxxe.
We think you need these skills to ace Configuration Engineer in Watford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Configuration Engineer role. Highlight your experience with IT build and configuration, and don’t forget to mention any hands-on work with Intune or Endpoint. We want to see how your skills align with what we do!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about tech and how you can contribute to making it human at boxxe. Share specific examples of your past experiences that relate to the job description.
Showcase Your Attention to Detail:As a Configuration Engineer, attention to detail is key. In your application, make sure to demonstrate this quality. Whether it’s through your formatting, spelling, or the way you present your experiences, we want to see that you care about quality.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at boxxe
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT hardware and configuration processes. Be ready to discuss your hands-on experience with tools like Intune and Endpoint, as well as any relevant frameworks like ITIL. This will show that you’re not just familiar with the tech, but that you can also apply it effectively.
✨Demonstrate Your Attention to Detail
Since this role requires a high level of accuracy, prepare examples from your past work where your attention to detail made a difference. Whether it’s ensuring compliance or maintaining documentation, being able to highlight these experiences will set you apart.
✨Showcase Your Collaboration Skills
This position involves working closely with various teams, so be ready to talk about how you’ve successfully collaborated in the past. Share specific instances where you’ve worked with warehouse teams or other departments to meet customer expectations and SLAs.
✨Be Proactive and Solution-Oriented
Employers love candidates who take initiative. Think of times when you identified opportunities for improvement in processes or tooling. Discussing these experiences will demonstrate your proactive mindset and your ability to contribute positively to the team.
