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- Tasks: Support and manage diverse tech systems while mentoring fellow engineers.
- Company: Join boxxe, where we make tech human through collaboration and care.
- Benefits: Flexible remote work, competitive pay, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace with a commitment to equal opportunities.
- Why this job: Be part of a team that values relationships and drives impactful tech solutions.
- Qualifications: Experience with Windows/Linux systems and strong troubleshooting skills.
The predicted salary is between 40000 - 50000 £ per year.
For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.
The Systems Support Engineer at boxxe, integral to the Secure Services Team, will manage and provide support across various technologies such as public and private clouds, networking, and systems infrastructure. This role involves delivering top-tier proactive and reactive support to managed service customers, configuring and maintaining systems, mentoring less experienced engineers, and ensuring high availability of infrastructure. Additionally, the engineer will assist in the implementation of new projects and manage customer-specific specialisms.
- Administer and maintain computer networks, systems software, applications, hardware, and configurations across diverse customer environments.
- Perform data backups and disaster recovery operations when needed.
- Troubleshoot and resolve hardware, software, network, and system issues.
- Proactively monitor system performance and implement necessary changes for optimal efficiency.
- Participate in the on-call rota for out-of-hours support (1 in 5 evenings & weekends).
- Experience installing, configuring, and troubleshooting Windows and Linux environments.
- Familiarity with monitoring systems.
- Experience creating high-quality support documentation.
As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
Remote IT Systems Engineer employer: boxxe
Contact Detail:
boxxe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote IT Systems Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend virtual meetups, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects and technical expertise. This gives us a chance to see your work in action and understand how you tackle real-world problems.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. We recommend doing mock interviews with friends or using online platforms to get comfortable with the format and types of questions you might face.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team at boxxe.
We think you need these skills to ace Remote IT Systems Engineer
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let your enthusiasm for technology shine through! We want to see how you connect with the idea of making tech human and how your experiences align with our mission.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Systems Support Engineer role. Highlight your experience with public and private clouds, networking, and any mentoring you've done. We love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, especially when it comes to troubleshooting and system performance. We appreciate clarity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at boxxe
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of both Windows and Linux environments. Be ready to discuss your experience with troubleshooting and configuring these systems, as well as any specific projects you've worked on that relate to the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex issues in the past. Think about times when you had to troubleshoot hardware or software problems and how you approached them. This will demonstrate your proactive mindset and ability to deliver top-tier support.
✨Emphasise Team Collaboration
Since this role involves mentoring less experienced engineers and working within a team, be ready to share your experiences of collaborating with others. Highlight how you’ve contributed to team success and supported your colleagues in achieving their goals.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to system performance monitoring or disaster recovery operations. Practise articulating your thought process and decision-making skills in these scenarios to show you can handle the responsibilities of the role.