Principal Solutions Architect

For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference.

At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.

Your Mission

The Principal Architect plays a key role in driving growth across the Cloud & Infrastructure Practice. We’re looking for a highly technical leader to shape our solutions and services strategy alongside the Practice Director. You’ll act as the technical authority across Professional and Managed Services, guiding technology choices and leading our approach across key vendors. You’ll introduce new technologies, evolve our capabilities, and stay highly visible with internal and external stakeholders. This role is ideal for a senior or lead consultant ready to step away from day‑to‑day delivery and move into a strategic and forward‑looking position.

What you’ll be doing

• Build and maintain technical relationships with key stakeholders within customers and strategic vendors.
• Serve as technical authority across Professional Services and Managed Services for post‑sale customer engagements.
• Provide senior‑level technical escalation for the PMO and Managed Service operations teams.
• Collaborate with Professional and Managed Services leadership to implement new and improve existing service models.
• Support the Practice Director on technical strategy and emerging technology adoption.
• Taking a leading role in creating and embedding new packaged service offerings.
• Build and maintain technical training and certification pathways for technical team skills development.
• Undertake knowledge sharing and technical mentoring to aid skills development across technical teams.
• Define, maintain, and standardise documentation, operating procedures, and implementation best practices.
• Oversee demo and training lab environments for the Practice, support customer demonstrations as needed.
• Collaborate with the ‘boxxe Labs’ product team to expand the portfolio of in-house developed software platforms that differentiate us in the market.

What experience we think you’ll need

• 5+ years’ experience in a senior or lead consultant role, implementing large and complex infrastructure solutions in customer environments.
• Knowledge of key cloud technologies (cloud services, compute, data, storage, virtualisation).
• Certified to expert level in at least one of Microsoft Azure, VMware, Dell, and/or HPE.
• Familiarity with infrastructure-as-code and IT automation tools.
• Strong organisational skills.
• Excellent quality of documentation.
• Exemplary communication skills.
• Flexibility to travel throughout the UK when needed.
• Matured commercial awareness.
• Ability to influence customers, vendors, and colleagues.
• Familiarity with any AI/ML frameworks, Kubernetes, or other cloud services (AWS, GCP etc.) is a benefit.

As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.