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- Tasks: Deliver top-notch customer service while managing technical workstreams and troubleshooting Cisco Security products.
- Company: Leading tech firm in Dacorum with a focus on sustainability and diversity.
- Benefits: Remote work, competitive salary, and a supportive team environment.
- Why this job: Join a dynamic team and make a real difference in client interactions and problem-solving.
- Qualifications: Experience with Cisco Security products and strong communication skills.
- Other info: Great opportunity for career growth in a collaborative setting.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology firm in Dacorum is seeking a NOC Engineer to deliver exceptional customer service and manage multiple technical workstreams. The ideal candidate will possess extensive skills in configuring and troubleshooting Cisco Security products, including Firewalls and Meraki solutions.
The role involves direct interaction with clients, proactive problem-solving, and supporting a collaborative team environment. Emphasis is placed on communication skills and a commitment to sustainability and diversity in the workplace.
NOC Engineer: Remote 2nd-Line Networking Lead employer: boxxe
Contact Detail:
boxxe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NOC Engineer: Remote 2nd-Line Networking Lead
✨Tip Number 1
Network like a pro! Reach out to current NOC Engineers or tech professionals on LinkedIn. Ask them about their experiences and any tips they might have for landing a role like this. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with Cisco Security products, make sure to highlight that in conversations. Maybe even prepare a mini case study of a problem you solved using these tools. It’ll show potential employers you’re not just talk!
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do a mock interview with you. Focus on those communication skills that are so important for this role. The more comfortable you are talking about your experience, the better you'll come across in the real deal.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and connect with companies that value sustainability and diversity. Plus, it’s a great way to get noticed by hiring managers!
We think you need these skills to ace NOC Engineer: Remote 2nd-Line Networking Lead
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with Cisco Security products, especially Firewalls and Meraki solutions. We want to see how your skills align with what we're looking for!
Be Personable: Since this role involves direct interaction with clients, let your communication skills shine through in your application. We love a friendly tone that shows you’re ready to engage with our customers.
Problem-Solving is Key: Emphasise your proactive problem-solving abilities. Share examples of how you've tackled technical challenges in the past, as this will resonate with us and show you're a great fit for the team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at boxxe
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Cisco Security products, especially Firewalls and Meraki solutions. Be ready to discuss specific configurations and troubleshooting scenarios you've handled in the past. This will show that you're not just familiar with the tech, but that you can also apply it effectively.
✨Show Off Your Customer Service Skills
Since this role involves direct interaction with clients, prepare examples of how you've delivered exceptional customer service in previous positions. Think about times when you proactively solved a problem or went above and beyond for a client. This will highlight your commitment to customer satisfaction.
✨Communicate Clearly and Confidently
Strong communication skills are key for this position. Practice explaining complex technical concepts in simple terms, as you may need to do this with clients who aren't as tech-savvy. Clear communication will demonstrate your ability to work collaboratively within a team and with clients.
✨Embrace Diversity and Sustainability
Familiarise yourself with the company's values around sustainability and diversity. Be prepared to discuss how you can contribute to these initiatives in your role. Showing that you align with their values will make you a more attractive candidate.
