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- Tasks: Manage and support diverse technologies, ensuring high availability and optimal performance.
- Company: Join boxxe, where tech meets human connection in a collaborative environment.
- Benefits: Fully remote role with competitive salary and opportunities for professional growth.
- Other info: Be part of a diverse team committed to equal opportunities and personal development.
- Why this job: Make a real impact by simplifying tech for customers and mentoring fellow engineers.
- Qualifications: Experience with Windows and Linux systems, plus strong troubleshooting skills.
The predicted salary is between 40000 - 50000 £ per year.
For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.
The Systems Support Engineer at boxxe, integral to the Secure Services Team, will manage and provide support across various technologies such as public and private clouds, networking, and systems infrastructure. This role involves delivering top-tier proactive and reactive support to managed service customers, configuring and maintaining systems, mentoring less experienced engineers, and ensuring high availability of infrastructure. Additionally, the engineer will assist in the implementation of new projects and manage customer-specific specialisms.
- Administer and maintain computer networks, systems software, applications, hardware, and configurations across diverse customer environments.
- Perform data backups and disaster recovery operations when needed.
- Troubleshoot and resolve hardware, software, network, and system issues.
- Proactively monitor system performance and implement necessary changes for optimal efficiency.
- Participate in the on-call rota for out-of-hours support (1 in 5 evenings & weekends).
- Experience installing, configuring, and troubleshooting Windows and Linux environments.
- Familiarity with monitoring systems.
- Experience creating high-quality support documentation.
As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
IT Systems Engineer - Fully Remote employer: boxxe
Contact Detail:
boxxe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Engineer - Fully Remote
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend virtual meetups, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects and problem-solving abilities. This gives you a chance to demonstrate your expertise beyond what's on paper.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. We recommend doing mock interviews with friends or using online platforms to get comfortable with the format.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at boxxe.
We think you need these skills to ace IT Systems Engineer - Fully Remote
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for technology and how it connects with people.
Tailor Your Application: Make sure to customise your application for the IT Systems Engineer role. Highlight your experience with public and private clouds, networking, and systems infrastructure to show us you’re the perfect fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure to highlight your skills and experiences without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at boxxe
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of both Windows and Linux environments. Be ready to discuss your experience with troubleshooting and configuring these systems, as well as any specific projects you've worked on that relate to the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex issues in the past. Think about times when you had to troubleshoot hardware or software problems and how you approached them. This will demonstrate your proactive mindset and ability to deliver top-tier support.
✨Highlight Your Team Spirit
Since this role involves mentoring less experienced engineers, be ready to talk about your collaborative experiences. Share instances where you've worked closely with a team to achieve a common goal or helped someone grow in their role.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to system performance monitoring or disaster recovery operations. Practise how you would respond to these scenarios, focusing on your thought process and decision-making skills.