Service Delivery Lead – IT & NOC/Service Desk (Hybrid) in Hemel Hempstead

A leading technology services company in Hemel Hempstead is seeking a Service Delivery Manager to oversee the performance of managed service contracts and lead service improvement initiatives. The role demands strong leadership and a deep understanding of ITIL processes, with a focus on customer satisfaction and service excellence. This position operates in a hybrid environment, balancing on-site responsibilities with remote work opportunities. #J-18808-Ljbffr