boxxe is seeking a Managed Services Support Analyst to deliver 1st line support for our Managed Services customers in Hemel Hempstead. You’ll handle incidents, troubleshoot hardware, software and network issues, and work closely with NOC and resolver teams to restore services quickly.
You’ll need solid IT fundamentals, experience with M365/AD/Exchange, and strong communication skills to keep customers informed while following SOPs and SLAs.
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1st Line IT Support Analyst - Managed Services in Hemel Hempstead employer: boxxe
At boxxe, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our hybrid working model allows for flexibility while providing ample opportunities for professional growth and development within the tech industry. Join us to be part of a team that values your contributions and is committed to delivering outstanding customer experiences in the ever-evolving world of Microsoft licensing.
