At a Glance
- Tasks: Lead the Warehouse team to ensure smooth and efficient operations.
- Company: Join boxxe, where tech meets people and collaboration is key.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Other info: Opportunity for career growth in a diverse and inclusive workplace.
- Why this job: Make a real impact by leading a dynamic team in a fast-paced setting.
- Qualifications: Experience in warehousing, strong IT skills, and leadership abilities.
The predicted salary is between 30000 - 40000 £ per year.
For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference. At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.
Your Mission is to lead and support the Warehouse team, ensuring smooth, efficient and safe operations. You’ll work closely with the Warehouse Manager to maintain optimal workflow, meet customer delivery targets and continuously improve processes. In the Warehouse Manager’s absence, you’ll take charge of the department and ensure high standards of performance, safety and team morale.
What you’ll be doing:
- Responsible for daily warehouse operations including goods in, goods out, storage, inventory and order fulfilment.
- Coordinate scheduling and resource allocation to meet service level targets.
- Responsible for assisting the Warehouse Manager in the successful and timely flow of work.
- Monitoring warehouse KPI’s including but not limited to order accuracy, pick rate, inventory accuracy.
- Ensure compliance with all company and legal safety regulations.
- Have a clear understanding of the company's policies and vision and how the warehouse contributes to these.
- Provides input for the development policies and procedures to assure efficient operation of designated areas.
- Support general administration of the warehouse.
- Contribute ideas related to tools, fixtures, equipment, or layout changes to improve workflow, productivity, quality of consumer performances. Recommend improved methods, records, etc. to enhance quality and efficiency.
- Perform other duties as required by the nature of the position or as requested by the Warehouse Manager.
- Become proficient in using NetSuite, ServiceNow and other integral systems.
- Responsibility for the day-to-day operations including leading daily briefings, communicating priorities to the team and escalation of issues in the absence of the Warehouse Manager.
- Respond to and deal with customer communication by email and telephone.
- Lead, motivate and develop warehouse operatives to deliver exceptional performance.
- Organise the training of staff, as well as monitoring staff performance and progress where required.
What experience we think you’ll need:
- Strong IT literacy, especially in Excel, Word and Outlook.
- Experience of ERP/WMS programs is desirable i.e. NetSuite, ServiceNow.
- Excellent written and verbal communication.
- Highly self-motivated, with strong prioritisation and organisational skills.
- Experience of working within a pressured environment.
- Attention to detail, commitment to accuracy, safety and service excellence.
- Previous experience in warehousing/logistics, ideally in a supervisory or leadership role.
- Proven ability to lead and develop a team of warehouse operatives.
- Due to the nature of the work, be fit and healthy as some heavy lifting may be involved.
- Forklift training or certificate, while advantageous, is not necessary; training will be provided if needed.
As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.
Warehouse Operations Lead employer: Boxxe Group
At boxxe, we pride ourselves on being a people-centric employer that values meaningful relationships and collaboration. Located in York, our work culture fosters innovation and continuous improvement, providing employees with ample opportunities for growth and development. With a commitment to safety and excellence, we ensure that our Warehouse Operations Lead will thrive in a supportive environment where their contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Operations Lead
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on boxxe. Understand their values and how they prioritise people and relationships. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves leading a team and dealing with customer communications, make sure you can articulate your thoughts clearly. Try mock interviews with friends or use online resources to sharpen your verbal skills.
✨Tip Number 3
Show off your problem-solving abilities! Think of examples from your past experiences where you've improved processes or handled challenges in a warehouse setting. Be ready to discuss these during your interview to demonstrate your capability to contribute to boxxe's mission.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Warehouse Operations Lead
Some tips for your application 🫡
Show Your Passion for People:At StudySmarter, we believe that tech is all about people. Make sure your application reflects your enthusiasm for working with a team and building meaningful relationships. Share examples of how you've collaborated with others in previous roles!
Highlight Your Organisational Skills:As a Warehouse Operations Lead, you'll need to juggle multiple tasks. In your written application, emphasise your strong prioritisation and organisational skills. Use specific examples to show how you've successfully managed workflows or improved processes in the past.
Be Clear and Concise:We appreciate clear communication! When writing your application, keep it straightforward and to the point. Avoid jargon and make sure your experience and skills shine through without unnecessary fluff.
Tailor Your Application:Make your application stand out by tailoring it to the job description. Highlight relevant experience in warehousing or logistics, and mention any specific tools or systems you're familiar with, like NetSuite or ServiceNow. And remember, apply through our website for the best chance!
How to prepare for a job interview at Boxxe Group
✨Know the Company Inside Out
Before your interview, take some time to really understand boxxe's mission and values. Familiarise yourself with how the warehouse operations contribute to their overall goals. This will show that you’re not just interested in the role, but also in being part of their team.
✨Showcase Your Leadership Skills
As a Warehouse Operations Lead, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or improved processes. Highlight your communication skills and how you’ve handled challenges in a pressured environment.
✨Be Ready to Discuss KPIs
Since monitoring warehouse KPIs is a key part of the role, come prepared to discuss specific metrics you've worked with in the past. Think about how you’ve improved order accuracy or pick rates and be ready to share those success stories during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use like NetSuite and ServiceNow, or how they measure success in the warehouse. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
