At a Glance
- Tasks: Manage incidents and deliver top-notch customer service in a dynamic tech environment.
- Company: Leading tech company in Edinburgh focused on inclusivity and sustainability.
- Benefits: Competitive salary, inclusive workplace, and opportunities for travel.
- Other info: Exciting career growth opportunities in a vibrant city.
- Why this job: Join a forward-thinking team and make a real difference in tech support.
- Qualifications: Strong technical knowledge in Cisco technologies and adaptability.
The predicted salary is between 42000 - 50000 £ per year.
A leading tech company in Edinburgh is seeking a 2nd line NOC Engineer to deliver world-class customer service.
Key responsibilities include:
- Managing incidents, changes, and service fulfilment
- Strong technical knowledge in Cisco technologies
This role offers a salary range between £42,000 and £50,000, with a focus on building sustainable practices and inclusivity in the workplace.
Applicants should be adaptable, disciplined, and willing to travel to client sites in Edinburgh.
Onsite NOC Engineer – 2nd Line (Edinburgh) employer: Boxxe Group
Join a leading tech company in Edinburgh that prioritises inclusivity and sustainability, offering a dynamic work culture where your contributions are valued. With competitive salaries ranging from £42,000 to £50,000, employees benefit from ongoing professional development opportunities and the chance to work with cutting-edge Cisco technologies. This role not only allows you to enhance your technical skills but also provides a platform for meaningful engagement with clients across the vibrant city of Edinburgh.
StudySmarter Expert Advice🤫
We think this is how you could land Onsite NOC Engineer – 2nd Line (Edinburgh)
✨Tip Number 1
Network like a pro! Attend tech meetups or industry events in Edinburgh to connect with folks in the NOC space. You never know who might have a lead on that perfect 2nd line role!
✨Tip Number 2
Show off your skills! If you’ve got experience with Cisco technologies, make sure to highlight that in conversations. Share specific examples of how you've managed incidents or changes effectively.
✨Tip Number 3
Be adaptable! The tech world is always changing, so be ready to discuss how you’ve adapted to new challenges in past roles. This will show employers you’re the disciplined candidate they need.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that NOC Engineer position. Plus, it’s a great way to get noticed by our hiring team directly!
We think you need these skills to ace Onsite NOC Engineer – 2nd Line (Edinburgh)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Cisco technologies and any relevant NOC roles. We want to see how your skills match the job description, so don’t be shy about showcasing your technical knowledge!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering world-class customer service and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Adaptability:Since this role requires adaptability and discipline, share examples from your past experiences where you’ve successfully managed incidents or changes. We’re looking for candidates who can think on their feet and handle challenges with ease.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Boxxe Group
✨Know Your Tech
Brush up on your technical knowledge, especially around Cisco technologies. Be ready to discuss specific incidents you've managed and how you resolved them. This shows you're not just familiar with the tech but can also apply it in real-world scenarios.
✨Customer Service Focus
Since this role emphasises world-class customer service, prepare examples of how you've delivered exceptional service in past roles. Think about challenging situations and how you turned them into positive outcomes for clients.
✨Adaptability is Key
The job requires adaptability, so be prepared to discuss times when you've had to adjust quickly to changes or unexpected challenges. Highlight your ability to stay disciplined and focused under pressure.
✨Research the Company Culture
Familiarise yourself with the company's values, especially their focus on sustainability and inclusivity. Be ready to share how your personal values align with theirs, as cultural fit is often just as important as technical skills.
