At a Glance
- Tasks: Oversee IT ticket prioritisation and resolution to ensure smooth service delivery.
- Company: Join Boxxe Group, a dynamic tech company in Hemel Hempstead.
- Benefits: Competitive salary of £40,000 to £42,500 and opportunities for career growth.
- Other info: Fast-paced environment with exciting challenges and opportunities for development.
- Why this job: Play a key role in maintaining service stability and enhancing customer satisfaction.
- Qualifications: Strong understanding of ITIL principles and excellent organisational skills.
The predicted salary is between 40000 - 42500 £ per year.
Boxxe Group in Hemel Hempstead is looking for a Queue Manager to oversee the prioritisation and resolution of IT tickets. This role is crucial for maintaining service stability and ensuring customer satisfaction through effective queue management and process adherence.
The ideal candidate will have a solid understanding of ITIL principles and strong organisational skills to coordinate escalations and manage competing priorities within a fast-paced environment.
A salary ranging from £40,000 to £42,500 is offered for this position.
ITIL Service Queue Lead employer: Boxxe Group
At boxxe, we pride ourselves on being an exceptional employer that values meaningful relationships and a collaborative work culture. Our hybrid working model allows for flexibility while fostering professional growth through continuous learning and development opportunities. Join us to be part of a team that not only drives technological innovation but also prioritises the well-being of our employees and the environment.
