Hybrid Infrastructure Business Manager

For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference. At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.

Key Responsibilities

• The Hybrid Infrastructure Business Manager will be accountable for the strategic development of their allocated Partners, specifically focused on hybrid cloud technologies.
• They will be responsible for creating business plans to ensure growth and development of that technology.
• They will need to align their Partners with boxxe’s tech strategy and collaborate with all stakeholders within boxxe and the Partner.
• They will be responsible for ensuring the Partners are as profitable as possible and we hold the highest accreditation level available.
• They will be an advocate of their managed technologies by promoting these within our sales & technical teams.
• They will also require an understanding of the market and where the opportunity is for hybrid cloud technologies.

What you’ll be doing

• Managing relationships with your assigned partners; this will include working closely with your counterparts at the designated partners to ensure alignment.
• Creating business plans which align with boxxe sales & technical strategy, ensuring these are updated on a regular basis.
• Ensuring we are the highest partner level with your assigned partners; informing the wider business and working with different teams to overcome any obstacles stopping us from achieving this.
• Working with the business to understand the direction we want to go in with your assigned partner and ensuring we have the supporting certifications/specialisations to get us to that goal.
• Ensuring that the Sales Teams are working collaboratively with the rest of the business to deliver the best customer experience when positioning/implementing your partner’s solution.
• Acting as an escalation for any complex partner issues/queries.
• Keeping a close eye on the Partner revenue and GP numbers with an aim to grow your Partners on an annual basis.
• Providing feedback to the Hybrid Cloud Technology Lead on any challenges and risks that affect your Partner growth.
• Organise and host partner meetings / enablement / collaboration sessions in a hybrid form.
• On occasion you will travel to partner events to represent boxxe; – you will be asked to provide feedback to the business, any outcomes and business value these events provide.
• You will be required to learn and specialise in your partners’ technology.
• You will have to work closely with Partner Marketing Specialist to create marketing campaigns, create customer beneficial events, submitting for partner awards, managing, and tracking partner MDF and rebates.

What experience we think you’ll need

• Great social skills: ability to work collaboratively with different teams.
• Ability to communicate clearly and accurately at all levels.
• Knowledge of the IT industry.
• Passionate and driven individual who is confident to speak up and offer feedback to drive better outcomes.
• Great time management and organisation skills.
• Excellent attention to detail.
• Ability to work flexibly and to travel within the UK to partner sites when required.

As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.