Boxxe Group in Hemel Hempstead is seeking an IT Service Manager to support Change, Problem, Major Incident, and Escalation Management across technical, service, and customer teams. You’ll help reduce service disruption, drive continuous improvement, and ensure high standards for customers.
You will coordinate Change Management, facilitate CAB meetings, and monitor incidents while keeping stakeholders informed and building strong cross-functional relationships.
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Service Assurance & Incident Management Specialist in Hemel Hempstead employer: Boxxe Group
At boxxe, we pride ourselves on being an exceptional employer that values people above all else. Our collaborative work culture fosters innovation and continuous improvement, providing ample opportunities for employee growth and development. Located in a vibrant tech hub, we offer a unique environment where you can lead a high-performing engineering team, drive meaningful change, and make technology truly human.
