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- Tasks: Manage incidents and deliver top-notch customer service in a dynamic tech environment.
- Company: Leading tech company in Edinburgh focused on sustainability and inclusivity.
- Benefits: Competitive salary, inclusive workplace, and opportunities for travel.
- Why this job: Join a forward-thinking team and make a real difference in tech support.
- Qualifications: Strong technical knowledge in Cisco technologies and adaptability.
- Other info: Exciting career growth opportunities in a vibrant city.
The predicted salary is between 42000 - 50000 £ per year.
A leading tech company in Edinburgh is seeking a 2nd line NOC Engineer to deliver world-class customer service.
Key responsibilities include:
- Managing incidents, changes, and service fulfilment
- Strong technical knowledge in Cisco technologies
This role offers a salary range between £42,000 and £50,000, with a focus on building sustainable practices and inclusivity in the workplace.
Applicants should be adaptable, disciplined, and willing to travel to client sites in Edinburgh.
Onsite NOC Engineer – 2nd Line (Edinburgh) employer: Boxxe Group
Contact Detail:
Boxxe Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite NOC Engineer – 2nd Line (Edinburgh)
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend local tech meetups, or join online forums. The more connections we make, the better our chances of landing that NOC Engineer role.
✨Tip Number 2
Show off your skills! Prepare for technical interviews by brushing up on Cisco technologies and incident management. We want to demonstrate our expertise and problem-solving abilities when it counts.
✨Tip Number 3
Be ready to adapt! The tech world is always changing, so let’s showcase our flexibility and willingness to learn. Highlight experiences where we’ve successfully navigated changes or challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our approach to align with the company’s values of inclusivity and sustainability.
We think you need these skills to ace Onsite NOC Engineer – 2nd Line (Edinburgh)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Cisco technologies and any relevant NOC roles. We want to see how your skills match the job description, so don’t be shy about showcasing your technical knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering world-class customer service and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Adaptability: Since the role requires adaptability, share examples from your past experiences where you’ve successfully managed incidents or changes. We’re looking for candidates who can think on their feet and handle challenges with ease.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Boxxe Group
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Cisco technologies. Be prepared to discuss specific incidents you've managed and how you resolved them. This will show that you not only understand the theory but can apply it in real-world situations.
✨Showcase Your Customer Service Skills
Since this role focuses on delivering world-class customer service, think of examples where you've gone above and beyond for a client. Highlight your adaptability and discipline in handling challenging situations, as these traits are crucial for success in a NOC environment.
✨Research the Company Culture
Take some time to understand the company's commitment to sustainability and inclusivity. Be ready to discuss how your values align with theirs and how you can contribute to fostering a positive workplace culture. This shows you're not just looking for a job, but a place where you can grow.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the role and the team. Ask about their approach to incident management or how they support ongoing training for their engineers. This demonstrates your genuine interest in the position and helps you assess if it's the right fit for you.
