At a Glance
- Tasks: Configure and build tech devices while ensuring quality and compliance.
- Company: Join boxxe, where we make tech human through collaboration and care.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Other info: Diverse workplace committed to equal opportunities and personal development.
- Why this job: Be part of a team that values relationships and makes a real impact in tech.
- Qualifications: Experience in IT configuration and strong attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference. At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.
You will carry out configuration services within our Configuration Centre in Hemel Hempstead. You will be accountable for carrying out various configuration activities for our customers, including hardware builds, software builds, asset tagging and various other activities as agreed with our customers. You will work closely with the warehouse team accepting goods-in to the config area before carrying out the build and configuration services, before passing back to warehouse for dispatch and delivery. You will be responsible for meeting customer, quality, security and SLA expectations.
What you’ll be doing:
- Configure, build, and stage devices in line with customer requirements and SLAs
- Ensure all builds meet quality, security, and compliance standards before dispatch
- Manage the smooth flow between warehouse and configuration centre
- Process configuration requests accurately and maintain clear documentation
- Maintain stock accuracy and support dispatch readiness with warehouse teams
- Collaborate with operations and delivery teams to ensure on-time fulfilment
- Maintain audit trails and support internal and external audits
- Identify opportunities to improve build processes, tooling, and efficiency
- Support consistency and standardisation across configuration activities
- Contribute to the rollout of new configuration services
What experience we think you’ll need:
- Experience in IT build, configuration, staging, or deployment environments
- Strong understanding of hardware lifecycle services (build, imaging etc)
- In-depth understanding of IT hardware and hands-on experience with Intune & EndPoint is a must (SCCM and Jamf desirable)
- High attention to detail with a strong focus on quality
- Ability to manage workload effectively and work to SLAs
- Comfortable working independently with a proactive mindset
- Strong organisational and documentation skills
- Familiarity with service delivery or ITIL frameworks (desirable)
As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.
Configuration Engineer employer: Boxxe Group
At boxxe, we pride ourselves on fostering a collaborative and inclusive work culture that prioritises our people and their growth. As a Configuration Engineer in Hemel Hempstead, you will benefit from a supportive environment that encourages innovation and continuous improvement, alongside opportunities for professional development. With a strong commitment to quality and customer satisfaction, we ensure that our employees are empowered to make a meaningful impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Configuration Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend tech meetups, and connect with current employees at boxxe. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your previous work, bring them along to interviews. Demonstrating your hands-on experience with IT hardware and configuration can really set you apart.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to boxxe and express your interest in the Configuration Engineer role. Sometimes, showing enthusiasm can lead to opportunities before they’re even advertised.
✨Tip Number 4
Prepare for the interview by understanding boxxe’s values and how they align with your own. Be ready to discuss how you can contribute to making tech human and improving build processes. It’s all about showing you’re a great fit for the team!
We think you need these skills to ace Configuration Engineer
Some tips for your application 🫡
Show Your Passion for Tech:When writing your application, let your enthusiasm for technology shine through! We love seeing candidates who are genuinely excited about the role and how they can contribute to making tech human.
Tailor Your Experience:Make sure to highlight your relevant experience in IT build and configuration. We want to see how your skills align with our needs, so don’t be shy about showcasing your hands-on experience with hardware and software!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your documentation skills come across in your writing. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Configuration Engineer role. Plus, it’s super easy!
How to prepare for a job interview at Boxxe Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT hardware and configuration processes. Be ready to discuss your hands-on experience with tools like Intune and Endpoint, as well as any other relevant technologies. This will show that you’re not just familiar with the theory but can also apply it practically.
✨Demonstrate Attention to Detail
Since the role requires a high level of accuracy and quality, prepare examples from your past work where your attention to detail made a difference. Whether it’s about meeting SLAs or ensuring compliance, having specific instances ready will highlight your capability in this area.
✨Show Your Collaborative Spirit
The job involves working closely with various teams, so be prepared to talk about how you’ve successfully collaborated in previous roles. Share stories that illustrate your ability to communicate effectively and work towards common goals, especially in a fast-paced environment.
✨Be Proactive and Solution-Oriented
Think about times when you identified opportunities for improvement in processes or tooling. Discussing these experiences will demonstrate your proactive mindset and willingness to contribute to the team’s success, which is something boxxe values highly.
