Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support engineers and customers by managing schedules and resolving planning issues.
- Company: Join Zuno, a rapidly growing installation company with a vibrant team culture.
- Benefits: Enjoy 30 days leave, private medical cover, and ongoing training opportunities.
- Other info: Dynamic environment with regular team socials and career progression support.
- Why this job: Be part of a team making Zuno an international household name while developing your skills.
- Qualifications: Excellent customer service and communication skills; computer literate.
The predicted salary is between 30000 - 40000 £ per year.
About Zuno
When you join Zuno, you become part of a rapidly growing team of experts. A proud partner with E.ON, EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers/Watford Football Clubs – among others. Backed by Brookfield and a part of the HomeServe group, a team that works together to empower our customers' homes and lives.
Zuno offers:
- A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.
- A market-leading tech platform – Our team of developers is constantly improving our award-winning platform to support customers and engineers.
- Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.
- Customer champions – Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.
- Award-winning products – We work with leading manufacturers to install high-quality products, with many being Which? and Quiet Mark approved.
- Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group.
What you’ll do
We are looking for a driven, dedicated and passionate Installation Planner to join our fast-growing team who would like to be part of the team making Zuno an international household name. As an Installation Planner, you will play a fundamental part in supporting our growth and ambition by engaging with our engineers and customers and assisting in any scheduling issues which may arise. You will also be required to:
- Remotely assist engineers with their diary management and workload.
- Communicate clearly with engineers and customers offering solutions, recommendations and reassurance.
- Monitor and action any planning issues that may arise.
- Build relationships with different teams within the company.
- Be reactive, engaged and forward thinking.
Who you are:
- Have excellent customer service skills.
- Excellent communication skills both verbal and written.
- Computer Literate (the role will require you to use a range of Microsoft/Google software).
- Ability to work well under pressure.
- Clear and effective communication skills.
- Well organised and friendly.
- Confident personality.
Who excels in this role?
Zuno Installation Planners are typically:
- Driven, hardworking and proactive individuals, who thrive in team environments.
- Eager to learn and innovate.
- Confident in their natural ability to establish strong relationships with customers and engineers.
Benefits
- 30 days annual leave + bank holidays.
- Private medical cover with Aviva*
- 4 x salary Death in Service cover with Zurich*
- Enhanced family friendly leave.
- Salary sacrifice pension matched up to 6%.
- Free tea, coffee, fruit and breakfast.
- Modern offices.
- Social events.
- Ongoing training and development opportunities.
*After probationary period
Installation Planner in Leeds employer: BOXT Limited
Contact Detail:
BOXT Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Planner in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees at Zuno on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Installation Planner role. Personal connections can give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and communication skills. Think of examples from your past experiences where you've successfully managed scheduling issues or built strong relationships. We want to see your proactive side!
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with Microsoft and Google software, as well as any planning tools that might be relevant. Being comfortable with technology will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in being part of the Zuno team. Let’s make this happen together!
We think you need these skills to ace Installation Planner in Leeds
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Installation Planner role shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team and contributing to Zuno's growth.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we do at Zuno, so don’t hold back on showcasing your customer service and communication skills!
Be Clear and Concise: In your written application, clarity is key! Use straightforward language and keep your sentences concise. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Installation Planner role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and keen to join our amazing team!
How to prepare for a job interview at BOXT Limited
✨Know Your Stuff
Before the interview, make sure you understand Zuno's mission and values. Familiarise yourself with their partnerships and the tech platform they use. This will show your genuine interest in the company and help you connect your skills to their needs.
✨Show Off Your Communication Skills
As an Installation Planner, clear communication is key. Prepare examples of how you've effectively communicated with customers or team members in the past. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Be Proactive and Problem-Solving
Zuno values individuals who are proactive and can think on their feet. Think of times when you've successfully resolved scheduling issues or improved processes. Highlighting these experiences will demonstrate your ability to handle the challenges of the role.
✨Build Rapport
During the interview, try to build a connection with your interviewers. Ask them about their experiences at Zuno and share your enthusiasm for working in a team environment. A friendly, confident attitude can go a long way in making a positive impression.