At a Glance
- Tasks: Keep the ice smooth and skaters safe while spreading holiday cheer.
- Company: Join BOXPARK, a vibrant hub for food, fun, and unforgettable experiences.
- Benefits: Competitive pay, health perks, flexible hours, and awesome employee discounts.
- Other info: Fixed-term role with great opportunities for personal growth and teamwork.
- Why this job: Be part of a magical winter experience and create lasting memories for guests.
- Qualifications: Skating skills required; figure skating or hockey experience is a bonus.
The predicted salary is between 11.7 - 14.3 £ per hour.
The Company: For 14 years we have been offering our famous EAT.DRINK.PLAY experience with unrivalled street food, bars, shops and entertainment all under one roof. In 2011 we created the world’s first pop-up dining and shopping destination in the heart of Shoreditch before opening venues in other iconic locations in Croydon and Wembley. 2024 saw us open our first site outside of London in the Baltic Triangle as well as our Camden site, and in 2025 we welcomed our elevated concept Boxhall City venue.
IceBox: We are bringing back our wildly successful ice rink destination for the ultimate magical winter experience, running from Week Commencing Monday, 16th of November 2026 to Sunday, 18th of January 2027. This is a unique role to be a part of something special returning to BOXPARK Liverpool and the Baltic Triangle.
The Role: As an Ice Rink Marshal, you’ll be keeping the ice smooth and skaters safe—all while bringing a big smile and holiday spirit! You’ll need competent skating skills and your own skates (figure skating or hockey experience is a bonus!). Your start date can be between 2nd and 9th November, to ensure time for training and setup. This is a fixed term role until 17th January and you must have good availability between these dates, including over Christmas week.
Duties include:
- Monitor and repair the ice when necessary.
- Working as part of a team to ensure the continuous smooth operation of the facility.
- Ensure ice users are respecting the rink rules and skate safely and in the correct direction and manner and that a safe and comfortable ice rink environment is maintained.
- Clear all ice users from the ice in a timely manner to ensure that the ice is resurfaced and ready for the next session.
- Following the correct reporting mechanisms around first aids, injuries, accidents on or around the ice.
- Take bookings, walk-ins and assist customers with enquiries in a friendly and effective manner.
Hours: Various hours available but must be available for evenings & weekends. Fixed Term contract ending in January 2026.
Pay and Benefits: Our people are at the heart of all we do at BOXPARK and therefore as well as paying a competitive hourly rate, we have some awesome employee perks to make you feel special and supported throughout your journey with us.
- Wellbeing - Health cash plan in the form of SimplyHealth which provides cash back on dental, optical, prescriptions, online GP and 24/7 counselling.
- Financial - Wagestream - Financial planning tool which allows access to your earned wages whenever you need.
- Access to our Cycle to Work scheme to buy a tax-free bicycle, equipment, or both.
- TIPs - All guest tips go straight to our teams.
- 50% off drinks and free soft drinks on shift.
BOXPARK is an equal-opportunity employer. We are committed to diversity and inclusion and do not discriminate based on race, religion, gender, age, sexuality, gender, or physical ability.
Ice Marshall in Liverpool employer: Boxpark
At BOXPARK, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusion. With competitive pay, comprehensive wellbeing initiatives, and clear career progression opportunities, our team members are supported every step of the way. Join us in the heart of Shoreditch, where you can enjoy unique experiences while contributing to our dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Ice Marshall in Liverpool
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Ice Marshall in Liverpool
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Boxpark
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Boxpark. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
