At a Glance
- Tasks: Greet and seat customers while creating memorable experiences in a vibrant environment.
- Company: Join BOXPARK, the ultimate destination for food, drinks, and entertainment.
- Benefits: Enjoy competitive pay, health perks, and 50% off drinks.
- Other info: Great career progression opportunities and a supportive team culture.
- Why this job: Be the face of fun and excitement, making every guest feel special.
- Qualifications: Confident, sociable, and ready to thrive in a fast-paced setting.
The predicted salary is between 25000 - 30000 £ per year.
The Company
For 15 years we have been offering our famous EAT.DRINK.PLAY experience with unrivalled street food, bars, shops and entertainment all under one roof. Where else could you eat Greek gyros and catch a Harry Styles party all in one place? Or play crazy golf, eat a Bao and watch Stormzy perform? No where! In 2011 we created the world’s first pop‑up dining and shopping destination in the heart of Shoreditch before opening venues in other iconic locations in Croydon, Wembley and in 2024 we opened in Liverpool and Camden. We are growing quickly with new sites planned for Bristol and London, so we are delighted to expand our team. Join the thrilling ride at BOXPARK…if you’re ready for a challenge!
The Role
Boxpark is looking for a highly dedicated and passionate Host/Hostess to provide friendly and memorable customer experiences. The Host is often the first person that the customers see when they enter our sites. It is therefore important that you are confident, approachable, friendly and enjoy working with the public.
Key responsibilities:
- Greet and seat customers
- Communicate daily events, promotions and assist with ordering process
- Perform well in a fast‑paced environment with the ability to multi‑task and follow directions
The ideal candidate is confident, sociable and patient, with the ability to make each guest feel “special” in all circumstances.
Pay and Benefits
Our people are at the heart of all we do at BOXPARK and therefore, as well as paying competitive salaries, we have awesome employee perks to make you feel special and supported throughout your journey with us.
Wellbeing – Health cash plan in the form of SimplyHealth which provides cash back on dental, optical, prescriptions, online GP and 24/7 counselling. Wellbeing champions in all venues – all trained Mental Health First Aiders. We run a range of initiatives focusing on mental, financial, physical and social health throughout the year.
Financial – Discretionary annual bonus scheme. Wagestream – Financial planning tool which allows access to your earned wages whenever you need. Access to our Cycle to Work scheme to buy a tax‑free bicycle, equipment, or both. All guest tips go straight to our teams. 50% off drinks.
Career Progression We have development programs for all team members from Bar Team Member up to General Manager.
Equal‑Opportunity Employer BOXPARK is an equal‑opportunity employer. We are committed to diversity and inclusion and do not discriminate based on race, religion, gender, age, sexuality, gender, or physical ability.
Host employer: Boxpark Ltd
At BOXPARK, we pride ourselves on creating a vibrant and inclusive work environment where our team members are valued and supported. With competitive salaries, a range of wellbeing initiatives, and clear pathways for career progression, we ensure that every employee feels special and empowered to grow. Join us in the heart of Shoreditch and be part of an exciting journey as we expand our unique EAT.DRINK.PLAY experience across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Host
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Boxpark Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Boxpark Ltd
Don't be shy about reaching out to Boxpark Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Host
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Boxpark Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Boxpark Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
