At a Glance
- Tasks: Deliver exciting dishes and drinks while providing top-notch table service.
- Company: Join the vibrant team at BOXHALL, part of the iconic BOXPARK brand.
- Benefits: Competitive pay, health perks, tips, and 50% off drinks.
- Other info: Opportunities for career growth and a supportive work environment.
- Why this job: Be part of a dynamic food hall and enhance guest experiences daily.
- Qualifications: Experience in high-volume dining and excellent communication skills.
The predicted salary is between 12 - 15 £ per hour.
The Company: Brought to you by iconic brand BOXPARK, BOXHALL is a new food hall offering an eclectic and exciting collection of culinary concepts, steeped in heritage-rich settings. Our debut site is coming soon to the City of London, located within a historic arcade, just a stone's throw away from the UK’s busiest train station. Bringing together the latest London talent across a curated choice of 13 independently-owned kitchens, bars, delis and food and drink purveyors, BOXHALL city provides an escape where guests can indulge in connection, comfort and culinary discovery.
The Role: We are looking for professional, high-energy floor staff with excellent communication skills to deliver exciting dishes and drinks to our guests adhering to the operation of the site. Floor staff will greet customers, provide table service, recommend menu items as well as be presentable at all times. You will also upsell items and handle basic cleaning duties.
Key Responsibilities:- Floor operations across the site.
- Table service.
- Food / drink pairing knowledge for guest information.
- To provide the standard of service and guest experience required.
- Manage all aspects of the floor service within the premises in order to anticipate and exceed guest expectations.
- Maximise the guest experience.
- Floor upkeep.
- Adhering to all food safety and quality regulations.
- A proven serving experience in a high volume, cocktail led and dining venue.
- Confident, articulate and presentable.
- Well-trained with a good understanding of H&S and due diligence.
- Honest, reliable and hard-working.
- A high level of personal integrity.
- Passionate and proactive.
- Excellent verbal and written communication skills.
- Strong people skills.
- Able to build strong working relationships with staff.
- Organised with high attention to detail.
- Have a knowledge of beers, wines and spirits as well as recommended food pairings.
- Have a wide range of cocktail knowledge.
Our people are at the heart of all we do at BOXHALL and therefore as well as paying competitive hourly rates, we have some awesome employee perks to make you feel special and supported throughout your journey with us.
- Wellbeing - Health cash plan in the form of SimplyHealth which provides cash back on dental, optical, prescriptions, online GP and 24/7 counselling. Wellbeing champions in all venues and they are all trained Mental Health First Aiders. We run a range of initiatives focusing on mental, financial, physical and social health throughout the year.
- Financial - Wagestream - Financial planning tool which allows access to your earned wages whenever you need. No more waiting for payday. Access to our Cycle to Work scheme to buy a tax-free bicycle, equipment, or both.
- TIPs - All guest tips go straight to our teams. 50% off drinks across the estate.
Career Progression: Want to grow and progress in your career? Then BOXHALL really is the place to be. We have development programs for all of our team from Junior Staff up to General Manager. BOXHALL is an equal-opportunity employer. We are committed to diversity and inclusion and do not discriminate based on race, religion, gender, age, sexuality, gender, or physical ability.
Floor Team in London employer: Boxhall City
BOXPARK is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those looking to thrive in the hospitality industry. With opportunities for personal growth and development, team members are encouraged to enhance their skills while delivering outstanding guest experiences. Located in the heart of the UK, our venues offer a dynamic environment where creativity and teamwork are celebrated, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Team in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Boxhall City. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Boxhall City
Don't be shy about reaching out to Boxhall City directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Floor Team in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Boxhall City and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Boxhall City
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
