Senior Draught Dispense Technician in Wakefield

Contract: Full time

Location: Wakefield (warehouse + national and international travel)

Department: Technical Operations

Reports to: Workshop Manager / Technical Lead

Salary: £45 + overtime + van

About Boxbar Tech

Boxbar Tech is the world's first automated self‑service drinks solution able to dispense a full drinks menu. We are on a mission to reshape the landscape of bar service at events, venues and within the hospitality sector globally with our one‑of‑a‑kind technology. For events and venues grappling with unprecedented cost increases and operational inefficiencies, beverage service has never been more vital but at major events it remains defined by long queues, poor quality drinks and low customer satisfaction. We exist to solve this problem! Our mission is to revolutionise the experience with innovation and a premium level of service that increases service speeds, efficiencies, profits and customer satisfaction levels for our partners.

Role Overview

At Boxbar, we believe in perfect dispense quality at speed; the draught dispense technician's role is vital to enabling a consistent experience. As part of this role, you will build and refurbish Boxbar machines at our Wakefield Workshop and install fixed assets at our clients’ venues. You will be responsible for building a reliable dispense system to ensure quality and consistency. Carry out maintenance and repairs at our clients’ sites to a high standard, ensuring all machines continue to dispense perfectly.

Key Responsibilities

• Build and test dispense systems in the workshop to a high standard.
• Carry out site installations of beer‑dispense equipment for venues.
• Commission systems to deliver consistent beer quality from keg to tap.
• Conduct maintenance and repair visits, identifying early signs of wear, faults or reliability issues.
• Drive continuous improvement: bring innovative ideas to improve installation methods.
• Maintain accurate documentation of builds, installs and service visits; complete job reports, technical records and service logs.
• Act as a technical ambassador onsite, training venue teams in system operation, hygiene and care to maintain beer quality.
• Work safely and in line with best practices, ensuring all installations and service visits meet compliance, health & safety and quality requirements.

Skills & Experience Required

Essential Experience

• Several years’ experience working in beer‑dispense systems, installations, service or related roles.
• Track record of delivering high‑quality installations and maintaining systems in venue or field settings.
• Strong understanding of how system components, routing, cooling and dispense setup affect beer quality and reliability.
• Comfortable working independently in the field, managing varied workloads and interacting with clients on‑site.

Technical Competencies

• Mechanical and electrical aptitude sufficient to assemble, install and service dispense systems.
• Able to read schematics and technical instructions, and translate them into clean, reliable installations.
• Proactive, detail‑focused, takes ownership of quality and reliability of the work delivered.

Personal Qualities

• Forward‑thinking: you seek better ways, challenge standard practice and drive innovation in your field.
• High standard of workmanship—neat, reliable, professional.
• Excellent communicator, comfortable interacting with venue staff, clients and internal teams.
• Reliable, organised and able to prioritise tasks across workshop build, field installs and service calls.

KPIs & Performance Measures

• First‑time install accuracy and build quality.
• System reliability: reduced repeat faults and service repeat visits.
• Customer satisfaction with the performance of installed systems.
• Documentation accuracy and completeness of service/installation records.
• Contribution to continuous‑improvement initiatives and adoption of innovative practices.

Why Join Us?

• Join a fast‑growing, disruptive startup changing the way the world drinks.
• Play a central role in building and scaling our core physical operations.
• Work on high‑impact projects with major global brands and venues.
• Real opportunity to grow with the business and shape the future of our delivery model.

We encourage applicants from all backgrounds to apply, even if you don’t meet every single requirement. If you’re passionate about innovation, technology and changing the game in hospitality and events — we’d love to hear from you.