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- Tasks: Manage technical events, liaise with clients, set up equipment, and support venue staff.
- Company: Join Boxbar Tech, the pioneer of automated self-service drinks solutions.
- Benefits: Flexible working hours, potential for full-time role, and travel opportunities.
- Other info: Dynamic role with opportunities for growth and international travel.
- Why this job: Be part of a revolutionary team transforming the hospitality sector at exciting events.
- Qualifications: Hospitality experience, strong communication skills, and tech-savvy.
The predicted salary is between 30000 - 40000 £ per year.
Contract: Temporary / Contract
Location: United Kingdom, Nationwide with travel
Department: Technical Operations
Report to: Head of Event Delivery
Salary: DOE
About us
Boxbar Tech is the world's first automated self-service drinks solution able to dispense a full drinks menu. We are on a mission to reshape the landscape of bar service at events, venues and within the hospitality sector globally with our one-of-a-kind technology.
For events and venues grappling with unprecedented cost increases and operational inefficiencies, beverage service has never been more vital but at major events it remains defined by long queues, poor quality drinks and low customer satisfaction. We exist to solve this problem!
Our mission is to revolutionise the experience with innovation and a premium level of service that increases service speeds, efficiencies, profits and customer satisfaction levels for our partners. We are proud to work with major events, festivals, venues, sports clubs and hospitality organisations around the world including Live Nation, ASM Global, Oak View Group, LIV Golf, Diageo/Guinness, Levy, Sodexo, Peppermint, Freemans Event Partners, PSG, AEG Presents, Parklife Festival, London Stadium, Birmingham City FC, Ibiza Rocks, Co-op Live, Adelaide Oval and many more.
Job Summary
This role is to support Boxbar's automated self-service bar deliveries and events and venues nationwide and you may be expected to travel internationally if needed. We will always try to deploy you geographically close to where you live. The role itself consists of client liaison prior to events, setting up the equipment, being onsite during events, training & supporting venue staff and completing event reports post event. The role is for temporary evening and weekend work, with scope for it to develop into a full time position as the business continues to grow.
Responsibilities
- Proactive approach to understanding the event requirements
- Liaise with clients prior to event to confirm details
- Being on site to assist with delivery of machines
- Set up machines for events
- Training of venue staff on functionality of machines
- Maintaining functionality of machines changing parts when required
- Assisting with customer service
- Keeping Boxbar areas clean and tidy throughout the events
- Representing the company to the highest standards
- Breaking down of equipment post event
- Full cleandown of Boxbar allocated areas
- Supporting with loading and unloading of equipment pre and post event
- You may be required to support other departments within the company when needed
- Support in the warehouse to prepare machines before and after events
- Help develop and improve training documents
- Complete event reports to help assist with meetings post event, where we can make improvements in the future and to build a database for repeat events.
- Liaising and feeding back to other departments post event, such as marketing
- Scoping projects may be required ahead of time
- Training, liaising and booking contract staff
- Any associated calls and meetings ahead of events
- Reporting to Boxbar management and clients post event
- Organise relevant accreditation for events
- Feeding into the overall programmes and calendars internally
- Support in the continuation of sales/upselling and client success
Behaviour and Experience
- Hospitality background required
- Liaise with clients in a professional manner
- Strong communication skills
- Good understanding of tech
- Understanding of drinks dispense/cellar equipment would be a bonus
- Electrical knowledge would be a bonus
- Impeccable time keeping
- Ability to work alone under pressure
- Ability to write detailed reports of event operations
- Willing to travel
- Flexible working pattern, days, nights, weekend, bank holidays
- Patience and attention to detail
Northern based Technical Events Manager employer: Boxbar Tech
Contact Detail:
Boxbar Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Northern based Technical Events Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the events industry. Attend local meetups, trade shows, or even online webinars. You never know who might have a lead on your next gig!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events and experiences. Use social media to share your successes and engage with potential employers. A strong online presence can really set you apart.
✨Tip Number 3
Don’t just apply, follow up! After sending your application through our website, drop a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for interviews by researching the company and its events. Be ready to discuss how your experience aligns with their mission. Confidence and knowledge can make all the difference when it comes to landing that job!
We think you need these skills to ace Northern based Technical Events Manager
Some tips for your application 🫡
Show Your Passion for Events: When you're writing your application, let us see your enthusiasm for events! Share any relevant experiences that highlight your love for the hospitality sector and how you can contribute to our mission of revolutionising bar service.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your technical skills, client liaison experience, and any background in hospitality. We want to see how you fit into our vision at Boxbar Tech!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate clarity, especially when it comes to your experience and skills!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Boxbar Tech!
How to prepare for a job interview at Boxbar Tech
✨Know Your Tech
Make sure you brush up on your understanding of the automated self-service bar technology. Familiarise yourself with how it works, its benefits, and any common issues that might arise. This will show your potential employer that you're not just interested in the role but also passionate about the tech behind it.
✨Client Liaison Skills
Since you'll be liaising with clients before and during events, practice articulating how you would handle client communications. Think of examples from your past experience where you've successfully managed client expectations or resolved issues. This will demonstrate your strong communication skills and professionalism.
✨Event Setup Experience
Prepare to discuss your previous experience with event setups. Be ready to share specific instances where you’ve set up equipment or managed logistics for an event. Highlight your attention to detail and ability to work under pressure, as these are crucial for the role.
✨Report Writing Skills
Since part of the job involves completing detailed event reports, think about how you can showcase your writing skills. Bring examples of reports you've written in the past or prepare a mock report based on a hypothetical event. This will illustrate your ability to communicate effectively in writing and your commitment to continuous improvement.