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- Tasks: Lead technical events, set up machines, train staff, and ensure top-notch service.
- Company: Join Boxbar Tech, the pioneer in automated self-service drinks solutions.
- Benefits: Competitive salary, dynamic work environment, and opportunities for travel.
- Why this job: Be part of a revolutionary team transforming the hospitality industry at exciting events.
- Qualifications: Hospitality experience, strong communication skills, and a passion for tech.
- Other info: Flexible working hours with potential for international travel.
The predicted salary is between 27000 - 35000 £ per year.
Contract: Full time
Location: Manchester based (servicing the North West)
Department: Technical Operations
Report to: Head of Event Delivery
Salary: £27,000 - £35,000 (dependent on experience)
About Boxbar Tech
Boxbar Tech is the world's first automated self-service drinks solution able to dispense a full drinks menu. We are on a mission to reshape the landscape of bar service at events, venues and within the hospitality sector globally with our one-of-a-kind technology.
For events and venues grappling with unprecedented cost increases and operational inefficiencies, beverage service has never been more vital but at major events it remains defined by long queues, poor quality drinks and low customer satisfaction. We exist to solve this problem. Our mission is to revolutionise the experience with innovation and a premium level of service that increases service speeds, efficiencies, profits and customer satisfaction levels for our partners.
We are proud to work with major events, festivals, venues, sports clubs and hospitality organisations around the world including Live Nation, ASM Global, Oak View Group, LIV Golf, Diageo/Guinness, Levy, Sodexo, Peppermint, Freemans Event Partners, PSG, AEG Presents, Parklife Festival, London Stadium, Birmingham City FC, Ibiza Rocks, Co-op Live, Adelaide Oval and many more.
Job Summary
This role will be filled by an applicant who is based in Manchester. You will be expected to travel across the North West for the role and you may be expected to travel internationally if needed.
Responsibilities
- Proactive approach to understanding the event requirements
- Liaise with clients prior to event to confirm details
- Being on site to assist with delivery of machines
- Set up machines for events
- Training of venue staff on functionality of machines
- Maintaining functionality of machines changing parts when required
- Assisting with customer service
- Keeping the Boxbar areas clean and tidy throughout the events
- Representing the company to the highest standards
- Breaking down of equipment post event
- Full clean-down of Boxbar allocated areas
- Supporting with loading and unloading of equipment pre and post event
- You may be required to support other departments within the company when needed
- Support in the warehouse to prepare machines before and after events
- Help develop and improve training documents
- Complete event reports to help assist with meetings post event, where we can make improvements in the future and to build a database for repeat events
- Liaising and feeding back to other departments such as marketing on events
- Scoping projects may be required ahead of time
- Training, liaising and booking contract staff
- Any associated calls and meetings ahead of events
- Reporting to Boxbar management and clients post event
- Organise relevant accreditation for events
- Feeding into the overall programmes and calendars internally
- Support in the continuation of sales/upselling and client success
Behaviour and experience
- Hospitality background required
- Understanding of drinks dispense/cellar equipment would be a bonus
- Liaise with clients in a professional manner
- Strong communication skills
- Good understanding of tech
- Electrical knowledge would be a bonus
- Impeccable timing keeping
- Ability to work alone under pressure
- Ability to write detailed reports of event operations
- Willing to travel
- Flexible working pattern, days, nights, weekend
Technical Events Lead in Manchester employer: Boxbar Tech
Contact Detail:
Boxbar Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Events Lead in Manchester
✨Tip Number 1
Network like a pro! Attend industry events and meet-ups in Manchester or the North West. Chat with people in the hospitality and tech sectors, and don’t be shy about mentioning your interest in roles like Technical Events Lead. You never know who might have a lead or a connection!
✨Tip Number 2
Show off your skills! If you’ve got experience with event management or tech, create a portfolio showcasing your past work. This could be anything from photos of events you’ve managed to reports on how you improved service efficiency. Bring it along to interviews or share it online!
✨Tip Number 3
Be proactive! Reach out to companies like Boxbar Tech directly through our website. Express your enthusiasm for the Technical Events Lead role and ask if there are any upcoming opportunities. A little initiative can go a long way in making a great first impression.
✨Tip Number 4
Prepare for interviews by researching the company and its technology. Understand how Boxbar Tech is revolutionising the bar service landscape. Be ready to discuss how your background in hospitality and tech can contribute to their mission. Confidence and knowledge will set you apart!
We think you need these skills to ace Technical Events Lead in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Events Lead role. Highlight your relevant experience in hospitality and any technical skills you have, especially around drinks dispense equipment. We want to see how your background aligns with our mission at Boxbar Tech!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about revolutionising bar service and how your skills can contribute to our innovative approach. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Communication Skills: Since this role involves liaising with clients and training staff, make sure to demonstrate your strong communication skills in your application. Whether it's through your CV or cover letter, let us know how you've successfully communicated in past roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to see more about our company culture and values while you’re there!
How to prepare for a job interview at Boxbar Tech
✨Know Your Tech
Familiarise yourself with the technology behind Boxbar Tech's automated drinks solutions. Understand how the machines work and be ready to discuss any technical aspects during the interview. This shows your genuine interest in the role and helps you stand out.
✨Showcase Your Hospitality Experience
Prepare examples from your past roles that highlight your experience in hospitality. Discuss specific situations where you improved customer satisfaction or handled challenges effectively. This will demonstrate your ability to thrive in a fast-paced environment.
✨Be Proactive and Detail-Oriented
Emphasise your proactive approach to event management. Share instances where you anticipated client needs or solved problems before they escalated. This aligns perfectly with the responsibilities of the Technical Events Lead role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s future projects or how they measure success at events. This not only shows your enthusiasm but also your strategic thinking, which is crucial for the role.
