Workplace Services Analyst

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations.

At Box, we move fast and learn fast. That means our office spaces are lively, energetic, and forward-thinking. The Box Workplace Services team are the keepers, coordinators, and day-to-day managers of these spaces, consisting of thoughtful, collaborative leaders all around the world. Our team is organized, flexible and detail oriented. We are enthusiastic about both the practical and creative elements of running our offices!

Box is seeking a friendly, motivated, fun, and well-rounded individual to join our London Workplace Services team. This person will be in charge of the front desk and facilities management of the Box London office. The ideal candidate will be proactive, thoughtful, and communicative all while keeping a calm, “can do” attitude and anticipating potential future issues. You have a deep interest in helping others while looking to ace your core responsibilities and take on projects that move Box (and your career) forward.

What You’ll Do

• Must have the ability to support front desk operations and manage WPS and Communities and Impact functions and responsibilities
• Manage day-to-day facilities operations
• Cross functional role supporting different departments and EMEA office hubs
• Manage WPS budgets and programs (i.e., food programs, office supplies, etc.)
• Vendor set up and management
• Provide a high level of customer service
• Office space planning, desk allocation, and moves
• Uphold building and Box global security protocols
• Serve as the Emergency Coordinator for the London Office in close partnership with Box's Physical Security and Business Continuity teams
• Manage office health and safety compliance requirements
• Act as a culture builder by supporting the broader Community and Impact team on projects and events – including planning, coordinating, and executing
• Onsite work from Box London Office, from Monday to Friday

Who You Are

• Bachelor's degree in facility management, business administration or relevant field
• Minimum 3+ years’ experience, ideally with a combination of office/facilities management, administrative work, and event planning
• Self-starter, highly organized, flexible, and solution driven
• A "roll up your sleeves" and get things done attitude - no task too big or too small
• A proven ability to juggle multiple deadlines and projects
• Experience in tech is preferred (but not required)
• Systems knowledge will be a nice to have: Coupa, Office Space, Building Management Systems

Benefits

Box Benefits package includes pension, medical and dental coverage. We have a robust wellness program including 25 days of vacation (plus your birthday off!) and subsidised gym membership. There is such a thing as a free lunch, you can order from a daily menu along with lots of snacks and drinks. EMEA HQ office is located in the impressive White Collar Factory on Old Street.

Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.