Venue Operations Lead — Service & Safety in London
Venue Operations Lead — Service & Safety

Venue Operations Lead — Service & Safety in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Visitor Services team and ensure top-notch customer service at a vibrant venue.
  • Company: A prominent venue in Greater London with a focus on arts and community.
  • Benefits: Gain valuable experience in operations and leadership while working in a dynamic environment.
  • Why this job: Make a difference in visitor experiences while promoting safety and inclusion.
  • Qualifications: Experience in supervising staff and knowledge of health and safety policies required.
  • Other info: Weekend and evening shifts are part of the role, perfect for flexible schedules.

The predicted salary is between 36000 - 60000 £ per year.

A prominent venue in Greater London seeks a Duty Manager to lead the Visitor Services team and ensure exceptional customer service. You will be responsible for the health and safety of staff and visitors, manage daily operations, and handle reporting.

Ideal candidates will have:

  • Experience supervising staff
  • Knowledge of health and safety policies
  • Strong communication and numeracy skills
  • A passion for the arts
  • Understanding of inclusion and sustainability

Weekend and evening work is required.

Venue Operations Lead — Service & Safety in London employer: Box

As a leading venue in Greater London, we pride ourselves on fostering a vibrant work culture that values exceptional customer service and employee well-being. Our commitment to inclusion and sustainability not only enhances the visitor experience but also provides our staff with meaningful opportunities for personal and professional growth. Join us to be part of a dynamic team where your contributions are valued and rewarded, all while working in an inspiring environment at the heart of the arts.
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Contact Detail:

Box Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Venue Operations Lead — Service & Safety in London

Tip Number 1

Network like a pro! Reach out to people in the venue operations field, especially those who work in similar roles. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Show off your passion for the arts! When you get the chance to speak with potential employers, share your experiences and enthusiasm for arts and culture. It’ll help you stand out as someone who truly cares about the industry.

Tip Number 3

Prepare for the interview by brushing up on health and safety policies. Be ready to discuss how you’ve implemented these in past roles. This will show that you’re not just a great communicator but also a responsible leader.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.

We think you need these skills to ace Venue Operations Lead — Service & Safety in London

Leadership Skills
Customer Service
Health and Safety Knowledge
Staff Supervision
Operational Management
Reporting Skills
Communication Skills
Numeracy Skills
Passion for the Arts
Understanding of Inclusion
Sustainability Awareness
Flexibility for Weekend and Evening Work

Some tips for your application 🫡

Show Your Passion for the Arts: When writing your application, let your love for the arts shine through! We want to see how your passion aligns with our venue's mission and values. Share any relevant experiences that highlight your enthusiasm.

Highlight Your Leadership Skills: As a Venue Operations Lead, you'll be managing a team, so make sure to showcase your supervisory experience. We’re looking for examples of how you've successfully led teams in the past and ensured exceptional service.

Demonstrate Your Knowledge of Health and Safety: Since health and safety are crucial in this role, include any relevant qualifications or experiences you have. We want to know how you’ve implemented safety policies in previous positions to keep both staff and visitors safe.

Keep It Clear and Concise: Make sure your application is easy to read and straight to the point. Use clear language and structure your thoughts well. Remember, we appreciate good communication skills, so let that reflect in your writing!

How to prepare for a job interview at Box

Know Your Venue Inside Out

Before the interview, make sure you research the venue thoroughly. Understand its mission, values, and any recent events or initiatives. This will not only show your genuine interest but also help you align your answers with their goals.

Highlight Your Leadership Experience

As a Venue Operations Lead, you'll be managing a team. Be ready to share specific examples of how you've successfully supervised staff in the past. Discuss your approach to motivating teams and ensuring exceptional customer service.

Brush Up on Health and Safety Policies

Since health and safety is a key part of the role, review relevant policies and regulations. Be prepared to discuss how you've implemented these in previous roles and how you would ensure compliance in this position.

Show Your Passion for Arts and Inclusion

Demonstrate your enthusiasm for the arts and commitment to inclusion and sustainability. Share any experiences or projects that reflect these values, as they are essential to the venue's ethos and will resonate well with the interviewers.

Venue Operations Lead — Service & Safety in London
Box
Location: London
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  • Venue Operations Lead — Service & Safety in London

    London
    Full-Time
    36000 - 60000 £ / year (est.)
  • B

    Box

    1000-5000
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