Strategic Ops Lead β€” Venues & Systems (Interim) in London

Strategic Ops Lead β€” Venues & Systems (Interim) in London

London Full-Time 50000 - 65000 Β£ / year (est.) No working from home possible
Box

At a Glance

  • Tasks: Oversee daily operations at BFI venues and lead the systems team for ticketing.
  • Company: Join the British Film Institute, a leading cultural institution in London.
  • Benefits: Competitive pay, dynamic work environment, and the chance to shape film experiences.
  • Other info: Opportunity for career growth in a vibrant cultural setting.
  • Why this job: Make a real impact on film operations and enhance audience experiences.
  • Qualifications: Experience in venue operations and strong leadership skills required.

The predicted salary is between 50000 - 65000 Β£ per year.

The British Film Institute in London is seeking an experienced Head of Venues & Systems Operations on an interim basis.

You will oversee daily operations at BFI Southbank and BFI IMAX, and lead the systems team responsible for ticketing and retail platforms.

You will coordinate multi-site operations, manage customer-facing teams, ensure compliance and high service standards, and drive improvements across venues and festivals.

First interviews mid July; closing date 21 July 2026.

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Strategic Ops Lead β€” Venues & Systems (Interim) in London employer: Box

Castle Cinemas in Catford is an exceptional employer, offering a vibrant work culture where creativity and community engagement thrive. As the General Manager, you will enjoy extensive benefits such as 30 days of holiday, complimentary tickets, and discounts on food and drink, all while playing a pivotal role in shaping a dynamic community hub. With opportunities for personal and professional growth during the exciting pre-opening phase, this position promises a rewarding and meaningful career.

Box

Contact Details:

Box Recruitment Team

We think you need these skills to ace Strategic Ops Lead β€” Venues & Systems (Interim) in London

Operations Management
Team Leadership
Customer Service Management
Compliance Management
Multi-Site Coordination
Process Improvement
Ticketing Systems Knowledge