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- Tasks: Support immersive art exhibitions, assist audience sessions, and ensure smooth operations.
- Company: Join the BFI London Film Festival, a hub for film industry professionals and creative events.
- Benefits: Gain hands-on experience in a vibrant arts environment with flexible shifts and networking opportunities.
- Why this job: Be part of an exciting festival, engage with cutting-edge technology, and enhance your customer service skills.
- Qualifications: Customer-facing experience, interest in XR/VR, and previous work in arts venues preferred.
- Other info: Mandatory training on 01 October 2025; flexible start dates based on venue.
The hosts will also support the smooth running of the exhibition, including assisting audience viewing sessions for immersive and interactive artworks and relaying any necessary safety and artistic information about the works they are viewing.
BFI London Film Festival (LFF) runs an Industry & Professional Programme of screenings, events, networking and informal marketplace for around 3,500 film industry professionals alongside the main public festival.
- Fixed-term, 1 October to 20 October 2025
- Time commitment: a minimum of 100 hours over the course of the contract. You will be required to work to shift rota which will be set by the department.
- The successful candidates will be asked to attend mandatory training on 01 October 2025, and will then be on-site from either 03 October or 08 October (depending on venue).
- Acting as front of house, greeting guests, giving welcome briefings, checking tickets, and providing excellent customer service.
- Onboarding and offboarding guests into the experience, using the script given for the specific piece. Optimising the audience’s comfort and ensuring the equipment is running correctly.
- Assisting the technical and production teams, providing support for the XR exhibition where needed, flagging issues for attention in a calm, professional and methodical manner.
Person specifications
- A proactive and customer-focused approach, with demonstrable experience in customer-facing or front-of-house roles.
- Previous experience of working in a gallery, exhibition space, film festival, arts venue or theatre.
- Keen interest in XR, VR, AR or other immersive technologies (please also mention in your application if you have experience operating VR headsets or immersive technical equipment).
Interviews will be held on Tuesday 26 August 2025
#LI-DNI
The closing date for this position is 11/08/2025 at 23:59
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LFF XR Hosts employer: Box
Contact Detail:
Box Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land LFF XR Hosts
✨Tip Number 1
Familiarise yourself with the latest trends in XR, VR, and AR technologies. Being knowledgeable about these immersive experiences will not only impress during interviews but also help you engage more effectively with guests.
✨Tip Number 2
Network with professionals in the film and arts industry, especially those involved in exhibitions or festivals. Attend related events or workshops to build connections that could lead to recommendations or insights about the role.
✨Tip Number 3
Practice your customer service skills by volunteering or working in similar environments. This experience will enhance your ability to handle guest interactions smoothly and demonstrate your proactive approach.
✨Tip Number 4
Prepare for the interview by thinking of specific examples from your past experiences that showcase your problem-solving skills and ability to work under pressure, particularly in front-of-house roles.
We think you need these skills to ace LFF XR Hosts
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements for the LFF XR Hosts position. Highlight your relevant experience in customer-facing roles and any specific knowledge of XR, VR, or AR technologies.
Tailor Your CV: Make sure your CV reflects your experience in similar roles, particularly in galleries, exhibitions, or film festivals. Emphasise any customer service skills and technical abilities related to immersive technologies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the arts and immersive technology. Mention any relevant experiences and explain why you are excited about the opportunity to work at the BFI London Film Festival.
Highlight Availability: Clearly state your availability for the required dates and hours in your application. Mention your willingness to attend the mandatory training on 01 October 2025 and your flexibility with shift rotas.
How to prepare for a job interview at Box
✨Show Your Customer Service Skills
Since the role involves greeting guests and providing excellent customer service, be prepared to share examples of your previous experience in customer-facing roles. Highlight any specific situations where you went above and beyond to ensure a positive experience for customers.
✨Demonstrate Your Interest in XR Technologies
Make sure to express your keen interest in XR, VR, AR, or other immersive technologies during the interview. If you have experience operating VR headsets or similar equipment, mention it! This will show that you are not only qualified but also passionate about the field.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle various situations on the job. Think about potential challenges you might face while assisting with the exhibition and prepare thoughtful responses that demonstrate your problem-solving skills and calmness under pressure.
✨Familiarise Yourself with the Exhibition
Research the BFI London Film Festival and the specific exhibition you will be supporting. Understanding the artworks and the overall theme will help you engage more effectively with guests and relay necessary information confidently during the interview.
