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- Tasks: Coordinate guest services for a vibrant festival, managing travel, accommodation, and schedules.
- Company: Join a dynamic festival team dedicated to creating unforgettable experiences for guests and filmmakers.
- Benefits: Enjoy a competitive salary, flexible part-time hours, and the chance to work in a creative environment.
- Why this job: Be at the heart of the festival action, enhancing your organisational and communication skills while making connections.
- Qualifications: Looking for organised individuals with excellent communication skills and a passion for customer service.
- Other info: Part-time role with full-time commitment during festival dates; apply with a CV or creative video letter.
The predicted salary is between 15600 - 19500 £ per year.
The Guest Services Coordinator will be a key member of the festival team, ensuring all festival guests and filmmakers are looked after during the festival. You will be their main contact for their travel and accommodation as well as their scheduling during the festival. This role is ideal for someone who is very organised with excellent communication skills and a strong attention to detail. We are looking for someone flexible, committed, with excellent customer service.
- £26,000 pro-rata. Part-time fixed term contract (3 days per week, Mon 1 Sep – Fri 30 Nov). Note: Full time required Mon 3 – Fri 14 Nov.
- Work on-site in Manchester will be required
To apply: Please submit an up-to-date CV plus either:
1. a covering letter (1 page) that addresses the job description and criteria above; or
2. a short video letter (of up to 8 minutes in length), explaining what attracts you to the role and what you would bring to it.
Interviews will take place on Thursday 7 and Friday 8 August 2025.
The closing date for this position is 01/08/2025 at 16:00
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Guest Services Coordinator employer: Box
Contact Detail:
Box Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Coordinator
✨Tip Number 1
Familiarise yourself with the festival's history and mission. Understanding what makes the festival unique will help you connect with guests and filmmakers, showcasing your enthusiasm for the role.
✨Tip Number 2
Network with previous festival staff or volunteers. They can provide insights into the role and share experiences that could help you stand out during the interview process.
✨Tip Number 3
Prepare to discuss specific examples of your organisational skills and customer service experience. Think of scenarios where you've successfully managed schedules or resolved guest issues.
✨Tip Number 4
Show your flexibility and commitment by being ready to discuss how you can adapt to the fast-paced environment of a festival. Highlight any past experiences in similar settings to demonstrate your capability.
We think you need these skills to ace Guest Services Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Guest Services Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling Covering Letter or Video: If you choose to write a covering letter, make sure it is concise and directly addresses the job criteria. If opting for a video letter, ensure you clearly articulate your passion for the role and what unique qualities you bring. Keep it engaging and professional.
Highlight Relevant Experience: In your CV and covering letter or video, emphasise any previous experience in customer service, event coordination, or similar roles. Use specific examples to demonstrate your organisational skills and attention to detail.
Proofread Your Application: Before submitting, thoroughly proofread your CV and covering letter or video script. Check for spelling and grammatical errors, and ensure that all information is accurate and presented clearly. A polished application reflects your attention to detail.
How to prepare for a job interview at Box
✨Showcase Your Organisational Skills
As a Guest Services Coordinator, being organised is crucial. Prepare examples from your past experiences where you successfully managed schedules or coordinated events. This will demonstrate your ability to handle the responsibilities of the role.
✨Highlight Your Communication Skills
Excellent communication is key in this position. Be ready to discuss how you've effectively communicated with clients or team members in previous roles. Consider sharing specific instances where your communication made a positive impact.
✨Demonstrate Flexibility and Commitment
The role requires flexibility, especially during the festival period. Be prepared to talk about times when you adapted to changing circumstances or went above and beyond for a project. This shows your commitment to the job.
✨Prepare for Customer Service Scenarios
Since customer service is a major part of this role, think of challenging situations you've faced in the past. Prepare to discuss how you resolved these issues and ensured customer satisfaction, as this will highlight your suitability for the position.
