Box Office Manager

Box Office Manager

London Full-Time No home office possible
B

At a Glance

  • Tasks: Manage customer enquiries, group bookings, and oversee the ticketing system for the festival.
  • Company: Join a vibrant festival team in Manchester, dedicated to creating unforgettable experiences.
  • Benefits: Enjoy flexible working days, hands-on experience, and the chance to be part of an exciting event.
  • Why this job: Perfect for organised and friendly individuals who thrive in dynamic environments and love festivals.
  • Qualifications: Looking for enthusiastic communicators with strong organisational skills; no prior experience required.
  • Other info: Training days in August; work starts on 1 Sep and runs until 5 Dec.

The Box Office Manager will be an important part of Festival operations, being the first point of contact for all customer enquiries, group bookings and taking charge of our ticketing system for this festival edition. This role is ideal for someone who is organised, proactive, enthusiastic, friendly, detail-oriented, an excellent communicator and can maintain a professional composure in a busy festival environment.

  • There are 2 training days planned in August, and the main role commences on Mon 1 Sep until Fri 5 Dec. The post-holder will be expected to work a total of 46 days (approx 3 per week, see description for details).
  • Work on-site in Manchester will be required

To apply: Please submit an up-to-date CV plus either:
1. a covering letter (1 page) that addresses the job description and criteria above; or
2. a short video letter (of up to 8 minutes in length), explaining what attracts you to the role and what you would bring to it.

Interviews will take place on Wednesday 6 and Thursday 7 August 2025.

The closing date for this position is 01/08/2025 at 16:00

#J-18808-Ljbffr

Box Office Manager employer: Box

Join our vibrant festival team in Manchester as a Box Office Manager, where you'll play a crucial role in creating memorable experiences for our attendees. We pride ourselves on fostering a supportive and dynamic work culture that encourages personal growth and development, offering training opportunities and a chance to engage with a diverse community. With flexible working days and a focus on teamwork, this position is perfect for those looking to make a meaningful impact in a lively environment.
B

Contact Detail:

Box Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Box Office Manager

✨Tip Number 1

Familiarise yourself with the festival's ticketing system before your interview. Understanding how it works and being able to discuss it will show your enthusiasm and readiness for the role.

✨Tip Number 2

Prepare to demonstrate your customer service skills during the interview. Think of examples from past experiences where you handled enquiries or bookings effectively, as this is crucial for the Box Office Manager position.

✨Tip Number 3

Show your organisational skills by discussing how you manage multiple tasks in a busy environment. This will highlight your ability to maintain professionalism under pressure, which is essential for this role.

✨Tip Number 4

Research the festival's history and its audience. Being knowledgeable about the event will not only impress the interviewers but also help you articulate why you're passionate about working there.

We think you need these skills to ace Box Office Manager

Customer Service Skills
Organisational Skills
Proactive Attitude
Attention to Detail
Excellent Communication Skills
Ticketing System Management
Problem-Solving Skills
Time Management
Ability to Work Under Pressure
Teamwork
Friendly Demeanour
Adaptability
Conflict Resolution
Sales Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Box Office Manager position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling Covering Letter: If you choose to write a covering letter, make sure it is concise (1 page) and directly addresses the job criteria. Use specific examples from your past experiences that demonstrate your organisational skills, communication abilities, and enthusiasm for the role.

Consider a Video Letter: If you opt for a video letter, ensure it is engaging and well-structured. Clearly explain why you are attracted to the Box Office Manager role and what unique qualities you would bring to the festival. Practice beforehand to maintain a professional composure.

Review and Submit: Before submitting your application, review all documents for clarity and accuracy. Ensure your CV is up-to-date and that your covering or video letter effectively showcases your suitability for the role. Submit your application via our website before the deadline.

How to prepare for a job interview at Box

✨Know the Festival Inside Out

Familiarise yourself with the festival's history, mission, and key events. This knowledge will not only impress the interviewers but also show your genuine interest in the role.

✨Demonstrate Your Customer Service Skills

As the first point of contact for customer enquiries, it's crucial to showcase your communication skills. Prepare examples of how you've handled customer interactions in the past, especially in busy environments.

✨Highlight Your Organisational Skills

Being detail-oriented is key for a Box Office Manager. Be ready to discuss how you manage multiple tasks and stay organised, especially during peak times. Use specific examples from previous roles.

✨Prepare for Scenario Questions

Expect questions that assess how you'd handle specific situations, such as dealing with difficult customers or managing group bookings. Think through potential scenarios and your responses ahead of time.

Land your dream job quicker with Premium

Your application goes to the top of the list
Personalised CV feedback that lands interviews
Support from real people with tickets
Apply for more jobs in less time with AI support
Go Premium

Money-back if you don't land a job in 6-months

B
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>