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For Companies At a Glance
- Tasks: Greet guests, manage reservations, and ensure a smooth dining experience.
- Company: Award-winning Asian fusion restaurant in Leeds City Centre.
- Benefits: Competitive pay, staff meals, discounts, and growth opportunities.
- Other info: Present in traditional Asian dress with allowance or uniform provided.
- Why this job: Join a vibrant team and create memorable experiences for guests.
- Qualifications: Experience in customer-facing roles and excellent communication skills.
Location: Leeds City Centre
Job Type: Permanent
Salary: £30 -34 k dependent upon experience + tips
About Us
Our client is a welcoming Asian fusion restaurant that combines traditional recipes with contemporary dining. They have fast become an award-winning Indian street food restaurant with multiple locations, the Leeds one being their latest launch. Our client prides themselves on delivering exceptional service and creating a memorable experience for every single guest.
Key Responsibilities
- Greet guests warmly upon arrival and create a positive first impression
- Manage reservations and walk-in seating efficiently and speedily
- Escort guests to tables and provide menus
- Maintain an organised waitlist during busy periods
- Communicate clearly with servers and kitchen staff to ensure smooth service flow
- Answer phone calls and respond to customer enquiries / bookings and special requests
- Maintain cleanliness and presentation of the front-of-house area
- Handle guest concerns professionally and escalate when necessary
Requirements
- Previous experience in a host/hostess or customer-facing role preferred
- Excellent communication and interpersonal skills
- Friendly, professional, and approachable demeanour
- Strong organisational skills and attention to detail
- Ability to stay calm under pressure in a busy environment
- Flexibility to work evenings, weekends, and holidays
What our client offers
- Competitive pay
- Staff meals and employee discounts
- Training and development opportunities
- Supportive team environment
- Opportunities for growth within the restaurant
- Vibrant surroundings
For this post you will be required to present yourself in traditional Asian dress of which an allowance will be provided or uniform provided.
Lead Host / Hostess in Leeds employer: Box Recruitment Group
Contact Detail:
Box Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Host / Hostess in Leeds
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a meal or a drink. This way, you can chat about your experience and show that you're genuinely interested in their unique Asian fusion style.
✨Tip Number 2
Practice your warm greetings! As a Lead Host/Hostess, first impressions are everything. Try rehearsing how you'd welcome guests and manage reservations with a friend to nail that friendly, professional demeanour.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've handled busy situations before. Whether it’s managing a waitlist or juggling reservations, let them know you can keep things running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Lead Host / Hostess in Leeds
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the restaurant's vibe.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer-facing roles. We love seeing how your past gigs have prepared you for creating memorable experiences for our guests!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the Lead Host/Hostess position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our Asian fusion restaurant.
How to prepare for a job interview at Box Recruitment Group
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu, especially the Asian fusion dishes. Being able to discuss specific items and their ingredients will show your genuine interest and help you connect with the interviewers.
✨Showcase Your People Skills
As a Lead Host/Hostess, you'll be the face of the restaurant. Prepare examples of how you've created positive experiences for guests in previous roles. Highlight your communication skills and ability to handle difficult situations with grace.
✨Demonstrate Organisational Skills
Think of scenarios where you've managed busy environments or reservations effectively. Be ready to discuss how you prioritise tasks and maintain calm under pressure, as this is crucial for the role.
✨Dress the Part
Since you'll need to present yourself in traditional Asian dress, consider how you can reflect the restaurant's vibe in your outfit. This shows respect for their culture and an understanding of their brand, which can make a great impression.