At a Glance
- Tasks: Lead a vibrant holiday park, ensuring guest satisfaction and operational excellence.
- Company: Join a dynamic leisure company focused on creating memorable experiences.
- Benefits: Enjoy a competitive salary, park home accommodation, and career growth opportunities.
- Other info: Be part of a supportive team with a focus on community and collaboration.
- Why this job: Make a real impact in the leisure industry while living in a beautiful location.
- Qualifications: Experience in management and a passion for customer service are essential.
The predicted salary is between 45000 - 45000 € per year.
Location: Brixham, Devon. Permanent | Full time
Salary: £45,000, and park home accommodation. Hours: 48 hours a week.
We are looking for an experienced holiday park Assistant GM ready for the next step or an experienced GM. The primary object of the General Manager is to be the operational leader for the site. Key responsibilities include setting goals, maximising profit, and ensuring high guest satisfaction. This role requires overseeing a complex leisure business, focusing on developing new revenue streams and using resources efficiently.
Take full responsibility for the complete management and administration of all areas in the Complex, particularly Food & Beverage (F&B), Swimming Pool and Retail offering. This includes ensuring these facilities operate efficiently to attract guests, strictly follow all legal requirements, and overseeing staff, finances, and infrastructure, all with a focus on guest service. This position requires the job holder to live on Site. Accommodation will be provided.
- To manage the overall operation of the site, ensuring a safe, effective and efficient site and operation, by participating fully in all necessary tasks on site, including grounds work, cleaning and office duties.
- To manage the site's financial budget and be responsible for growing site revenue by detailing proposals around increasing member occupancy and site profitability, whilst implementing efficiencies and achieving cost savings.
- To take ownership for financial decision making by adhering to annual budgets and managing expenditure in order to achieve your profit targets.
- To be responsible for adherence to site health, safety and compliance regulations, ensuring that all company policies and procedures are implemented and understood by all site staff.
- To maintain the site and its assets and equipment to ensure compliance with legal obligations, including regular inspections and certifications, and the Club's policies and procedures.
- To develop, lead and coach Site Managers, Assistant Site Managers, Facilities Staff and Ad Hoc Staff using structured 1-to-1 meetings, appraisals and team meetings to share best practice, ensuring leadership behaviours are instilled and capability and resilience is built within teams.
- To recruit and manage staff in line with the Club's policies and procedures.
- To provide high levels of customer service in accordance with the Club's standards and procedures to meet members' expectations and enhance member and non-member experience, using available data resources to develop plans and measure success.
- To manage all aspects of the site, regularly reporting back to the Regional Manager regarding any on site issues and opportunities, compiling reports and recommendations on where improvements and solutions can be made.
- To develop and maintain good working relationships with local businesses and the community, in order to increase publicity for the site and increase revenue, in particular for alternative accommodation, bars, restaurants and shops on site.
- To maintain effective working relationships with colleagues to promote a positive working environment, both at Head Office and throughout the Sites Network.
- To undertake all training required for the role, including refresher, pre-season, First Aid, people management, health and safety training, and any other training identified as required for professional growth and site needs.
- To ensure continued compliance with the Club's policies and procedures.
- To maintain accurate computerised and written records for all essential site operations, finance, and personnel matters.
- To undertake any other tasks required for the role as requested by the Regional Manager.
General Manager in Brixham employer: Box Recruitment Group
Join a dynamic team at our holiday park in Brixham, Devon, where we prioritise employee growth and a supportive work culture. As a General Manager, you'll enjoy competitive salary and accommodation while leading a passionate team dedicated to delivering exceptional guest experiences. We foster a collaborative environment that encourages innovation and personal development, making it an ideal place for those seeking a rewarding career in leisure management.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Brixham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the leisure industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to current or former employees of the company you’re eyeing. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for the interview by researching the company thoroughly. Understand their values, recent news, and what makes them tick. This will not only help you answer questions but also show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of General Manager. Highlight your leadership skills, financial acumen, and commitment to guest satisfaction. We want to hear how you can make a difference!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the position. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace General Manager in Brixham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the General Manager role. Highlight your experience in managing operations, financial budgets, and guest satisfaction. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this position. Share specific examples of how you've successfully led teams and improved guest experiences in previous roles. Let your personality shine through!
Showcase Your Leadership Skills:As a General Manager, leadership is key! In your application, emphasise your experience in developing and coaching staff. We love seeing candidates who can inspire and build strong teams.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us. We can’t wait to hear from you!
How to prepare for a job interview at Box Recruitment Group
✨Know Your Numbers
As a General Manager, you'll need to manage budgets and grow revenue. Brush up on financial metrics relevant to the holiday park industry, like occupancy rates and profit margins. Be ready to discuss how you've successfully managed finances in previous roles.
✨Showcase Your Leadership Skills
This role involves leading a team, so be prepared to share examples of how you've developed and coached staff in the past. Think about specific situations where your leadership made a difference, and how you fostered a positive working environment.
✨Understand Guest Satisfaction
High guest satisfaction is key in this role. Familiarise yourself with strategies for enhancing customer experience in leisure settings. Be ready to discuss how you've previously improved guest feedback and what initiatives you would implement at the holiday park.
✨Be Ready for Compliance Questions
Health and safety regulations are crucial in this position. Brush up on relevant laws and best practices. Prepare to explain how you've ensured compliance in past roles and how you would maintain these standards at the park.
