At a Glance
- Tasks: Lead daily operations across multiple retail branches and ensure top-notch customer experiences.
- Company: Dynamic telecoms retail business with a focus on growth and innovation.
- Benefits: Competitive salary, leadership opportunities, and a chance to shape the retail experience.
- Other info: Exciting role with opportunities for professional development and travel.
- Why this job: Be a key player in a growing company and make a real impact on retail operations.
- Qualifications: Experience in multi-site retail management, preferably in telecoms.
The predicted salary is between 50000 - 50000 £ per year.
We are recruiting for a growing telecoms retail business seeking an experienced and hands-on Retail Regional Operations Manager to oversee the day-to-day operations of multiple branches across London and Manchester, with your main base at Stamford Hill branch. This is a key leadership role, acting as the link between senior leadership and Branch Managers. You’ll ensure stores run smoothly, maintain high operational standards, and deliver a consistent, customer-focused experience across all locations.
Key Responsibilities:
- Oversee daily operations across multiple retail sites
- Line-manage and support Branch Managers
- Drive consistency in performance, service, and store standards
- Handle escalations and resolve operational challenges
- Lead staff training, onboarding, and development
- Monitor performance and implement improvements
- Support rollout of new products and initiatives
- Report on operations, staffing, and customer insights
What We’re Looking For:
- Proven multi-site retail management experience
- Ideally telecoms/mobile phone retailer management experience
- Strong mobile phone/telecoms knowledge
- Strong leadership skills
Retail Regional Ops Manager employer: Box Recruitment Group Limited
Join a dynamic and expanding telecoms retail business that values innovation and employee development. As a Retail Regional Operations Manager based in Stamford Hill, London, you will benefit from a supportive work culture that prioritises collaboration and growth, with opportunities for professional advancement and hands-on leadership experience across multiple locations. Enjoy the unique advantage of working in a vibrant area while contributing to a customer-focused environment that champions operational excellence.
Contact Details:
Box Recruitment Group Limited Recruitment Team
