At a Glance
- Tasks: Manage energy invoices and client billing while ensuring accuracy and excellent customer service.
- Company: Join Box Power CIC, a unique not-for-profit energy consultancy making a positive impact.
- Benefits: Enjoy 33 days of annual leave, sick pay, a pension scheme, and fun social events.
- Why this job: Be part of a mission-driven team that values learning and personal growth in a supportive environment.
- Qualifications: GCSEs in Maths and English at grade C or above; experience in finance is a plus.
- Other info: Ideal for those with a background in credit control, finance, or purchase ledger.
The predicted salary is between 28800 - 43200 £ per year.
We are looking to strengthen our team with highly motivated, positive thinkers to assist in managing our major groups and new contracts. As a Billing Analyst, you will have key responsibility for the energy invoices, cost management and control over a client's billing, liaising directly with both clients and suppliers further enhancing the robust relationship we have with them.
Industry experience is desired but not essential as the candidate's skill set, ambition, and ability to learn a new industry is a priority. The role is ideal for those from a credit control, finance assistant, or purchase ledger background.
Company Description: Welcome to Box Power CIC, a multi-award winning, philanthropic and unique not-for-profit organisation focused on making a difference in the business energy consultancy industry. Box Power is the UK's only not-for-profit energy consultancy for business, using their expertise to manage major groups and to fund key Northwest charities. Their ability to consistently outperform their peers on energy trading advice, tight cost control, management and reporting of the clients' energy bills has enabled opportunities to manage their new and existing major clients.
Benefits Package:
- Annual Leave 33 Days (25 + 8 bank holidays)
- Contractual Sick Pay
- Company Pension Scheme
- Christmas Party
- Social Events
- Birthday Treats
- Healthy Snacks
Role Description: This is a full-time on-site role for a Billing Analyst at Box Power CIC located in Bolton. The role involves managing accounts, analysing billing information, and ensuring accurate billing processes. As a partnership with the client's finance team, you will be working closely with clients to address any billing queries and provide impeccable customer service.
Qualifications:
- GCSE's of at least a C grade or equivalent in both Mathematics and English.
Experience:
- Account management and billing analysis skills
- Strong communication and customer service skills
- Attention to detail and excellent organisational skills
- Ability to work effectively in a team environment
- Proficiency in Microsoft Excel or similar
- Experience in the energy industry is desired but not essential
Complex Billing Analyst in Bolton employer: Box Power CIC
Contact Detail:
Box Power CIC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Billing Analyst in Bolton
✨Tip Number 1
Familiarise yourself with the energy industry, even if you don't have direct experience. Read up on current trends, regulations, and challenges in energy consultancy to show your enthusiasm and willingness to learn during interviews.
✨Tip Number 2
Brush up on your Excel skills, as proficiency in this software is crucial for the role. Consider taking an online course or watching tutorials to enhance your data analysis capabilities, which will be beneficial when managing billing information.
✨Tip Number 3
Prepare to demonstrate your customer service skills. Think of examples from your past experiences where you've successfully resolved issues or improved client relationships, as this will be key in your role liaising with clients and suppliers.
✨Tip Number 4
Network with professionals in the energy sector. Attend industry events or join relevant online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals that could help you land the job.
We think you need these skills to ace Complex Billing Analyst in Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, billing analysis, or customer service. Use specific examples that demonstrate your attention to detail and organisational skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying to Box Power CIC. Emphasise your ability to learn quickly and adapt to new industries, as well as your enthusiasm for making a difference in the energy consultancy sector.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Excel and any other relevant software. Mention any experience you have in finance or credit control, even if it's not directly related to the energy industry.
Showcase Your Soft Skills: Since strong communication and customer service skills are essential for this role, provide examples of how you've successfully worked in a team environment and resolved client queries in previous positions.
How to prepare for a job interview at Box Power CIC
✨Showcase Your Analytical Skills
As a Billing Analyst, you'll need to demonstrate your ability to analyse billing information effectively. Be prepared to discuss any relevant experience you have in data analysis or account management, and consider bringing examples of how you've solved complex billing issues in the past.
✨Highlight Your Communication Skills
Since the role involves liaising with clients and suppliers, strong communication skills are essential. During the interview, emphasise your ability to explain complex information clearly and how you've successfully managed client relationships in previous roles.
✨Demonstrate Attention to Detail
Attention to detail is crucial for ensuring accurate billing processes. Prepare to discuss specific instances where your meticulous nature has helped prevent errors or improve efficiency in your work, especially in finance or billing contexts.
✨Express Your Willingness to Learn
While industry experience is desired, the company values ambition and the ability to learn. Make sure to convey your enthusiasm for the energy sector and your readiness to adapt and grow within the role, even if you don't have direct experience in the field.